Manager – Operations and Finance

About Squad

Squad is a sports technology startup revolutionizing the areas of fan engagement, monetization, and data with professional sports. With our patented technology, Squad uniquely enables professional sports teams and leagues to much more effectively engage their fans, and thereby understand significantly more about who they are, and better monetize them.

Our software lives as an integration within team and league mobile applications. Read more about our approach to creating the fan-first era of engagement in the Sports Business Journal here.

Squad is at an exciting and important juncture to scale the business and we’re looking to build the team that will get us to the next level. We have open positions across engineering, operations/finance, business development, and product. We’re looking for individuals who are curious, collaborative, enthusiastic, and willing to learn. We value perspectives of all team members, no matter their level.

For the Operations and Finance Manager, you will play a pivotal role in driving the organization's financial and operational strategy, planning, and execution. We are looking for someone who is both meticulous and strategic in nature. Because you will be a leader in both the operations and finance functions of a rapidly growing business, and you must be able to excel in a fast paced environment, with many moving parts.

What You’ll Do 

Operations

• Manager the company’s operational processes (including customer operations), ensuring efficiency, scalability, and continuous improvement

• Work with executive team in building, and scaling, the customer operations function

• Work with executive team to provide recommendations about the company’s growth plans, both for the short term and the long term 

• Assist with the growth planning needs of the company, from both a personnel, and budget perspective

• Be able to work across (and effectively collaborate with) engineering, product, customer success, business development, and sales

• Assist with management and execution of customer contracts 

• Continuously help Squad build efficiencies into internal and external processes

Finance

• Co-develop and implement the company’s financial strategy, including forecasting, budgeting, and financial risk management

• Directly manage financial planning, business intelligence, and overall financial management

• Work directly with CEO to manage the allocation of resources to ensure cost efficiency as the company grows (rapidly)

• Manage the accounts receivables and accounts payables process

• Assist the leadership team in the company's fundraising strategy and be able to productively engage with partners and investors

• Manage relationship with external tax advisory firm

What We’re Looking For 

• Minimum of 5 years in a operations and finance role (ideally within a startup or growth stage environment)

• Proven work experience in both operations and finance

• Exceptional strategic thinking and problem solving skills

• Clear verbal and written communication skills 

• Enthusiasm for the company, and its growth potential

• Willingness to be flexible as role might evolve with scale

• Someone who possesses a can-do attitude

• Amazing human beings :)

Compensation & Perks 

• Competitive compensation plan

• Medical, Dental and Vision insurance benefits

• Other competitive perks

You will be based in our Asheville, NC office