Facilities Coordinator / Workplace Coordinator

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Coordinator

Integrated Facilities Management EMEA | Permanent

Role summary

This role requires an open-minded attitude for new opportunities coming along for service management, delivery and reporting. One main focus of this role is to create a happier and healthier work environment. It’s not just an operational ‘desk job’ it’s about to create a workspace and service set-up that address our client’s needs.

Tasks

Stakeholder/Customer Experience

• actively demonstrate the clients and JLL company values while having an excellent eye for detail
• providing a warm welcome throughout every point of contact
• understanding the applicable service level agreement and help achieve the key performance indicators and scores favourably on the client satisfaction survey

Procurement and Suppliers Management

• contractor’s management on the procurement and financial processes, ensuring quality performance delivered
• deliver budget for your area - ensure your sourcing strategy is agreed and delivered to timescale
• ensure everything is actioned in an accurate and timely manner; comply with all sourcing directives

Health and Safety Management

• conduct daily walkthroughs to ensure a clean and organized office and making sure safety procedures are in place and working
• maintain records of Fire and Safety teams, safety equipment and training, health and safety signage and fire drills

Site Operations Management

• actively support an environment of teamwork, co-operation, performance excellence, and personal success
• ensure all building procedures and performance measures are maintained
• manage reconstruction/fit-out works, support moves and office refurbishments if required
• resolve problems associated with the building and office including but not limited to janitorial, food service, coffee services, parking, security, conference rooms, furniture, climate comfort and mechanical & electrical needs
• coordinate the delivery of site amenities which may include- fitness, food and beverage services, fruits basket, and act as the site key point of contact
• provide support for meetings and conference room reservations as needed and directed
• support office events/activities as requested
• other duties that may include but not limited to- reception and guest support, IT support, mail and courier services, office supplies and equipment maintenance, landlord relations, management of building access passes and liaising with FC across EMEA to ensure consistency

New Starters and Leavers

• introduction of new hires to the office and office related procedures
• coordinate administration requirements for starters/leavers and ad hoc requests
• conduct tours for new employees
• ensure leavers return all office equipment and access cards should be disabled after departure keeping occupancy/pro lease records up-to-date

Risk Management

• support the implementation and monitoring of disaster recovering and business continuity plans
• adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Skills and requirements:

• fluent French and good level of English
• proven ability to manage multiple and complex operational matters on daily occurrence
• basic understanding of technical aspects
• open minded about new opportunities
• flexibility and adaptability to handle new and urgent situations
• willingness to understand the client’s core business to identify client`s needs and concerns
• organised and detail orientated
• ability to prioritise tasks
• ability to solve problems and make decisions
• working in a team as well as on your own
• excellent interpersonal and communication skills on all levels of hierarchies
• self-motivated and energetic
• good presentation skills
• excellent computer skills in Microsoft Office

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.