Role and responsibilities

• Learn and employ ZeroFox patented technology to identify and analyze relevant information collected from the Internet,  based on client-specific criteria, to assemble relevant findings for daily intelligence reporting;
• Assist in customer care and all production aspects covering the range of assigned duties.
• Support and /or lead recurring deliverables and touch points (ad hoc / daily / weekly / monthly / quarterly and / or annual):
• Security/Incident Alerts
• Intelligence Reports
• Trend and summary reports
• Strategic assessments and reviews
• Client briefings
• Support collection enhancement with ongoing and proactive collaboration with Collection Management and 24x7 support. 
• Dedication and willingness to provide support in response to ad hoc threats and periods of increased risk. This may entail on occasion:
• Ad hoc investigations and assessments
• Ancillary threat monitoring outside core business hours
• Proactive professional development through company trainings, industry certifications, and seeking new opportunities to maintain and grow relevant knowledge and skillsets. 
• Identify and communicate enhancement opportunities  and improvement ideas for the department’s operations.

Required qualifications and skills

• Written and spoken proficiency in one of the following languages is preferred but not required (Spanish, Arabic, Farsi, Italian, Korean, German);
• Experience in open source and social media research, or investigations, typically obtained in 2-3 years; ability to connect the dots;
• Creativity in leveraging internet search techniques and methods;
• Ability to determine the credibility, value, significance, and relevancy of information from different data sources to produce clear, concise, and timely analytical products;
• Strong written and oral communication skills; comfortable with providing briefings and presentations. 
• Experience producing short and long form reports, applying BLUF or similar models;
• Comfort working independently and in teams; 
• Experience with some of the following: Social Media Platforms, blogs, IRC, Deep / Darkweb ,and message boards;
• Ability to collect, authenticate, validate and document online evidence;
• Proficient with at least one online investigative tool, such as Whois, Ping, Traceroute, etc;
• Proficient in Google Suite of programs

Desired qualifications and skills

• Public or private sector experience as an analyst, researcher, investigator or consultant supporting a security, risk or due diligence function. 
• Experience in conducting studies and making recommendations to identify threat vectors, threat actors, and threat trends
• Experience in conducting studies and making recommendations to identify threat vectors, threat actors, and threat trends;
• Experience in briefing decision-makers and senior leaders;
• High degree of knowledge of Social Media Platforms, blogs, IRC, message boards, Deep/Darkweb;
• Knowledge of IPv4, IPv6, DNS records, E-mails Headers, P2P;
• Possession of excellent project/team leadership, development, and client relationship skills;
• Knowledge and  familiarity with relevant threat landscapes or industry practice areas such as cybercrime, online fraud, physical/corporate security, activism, hacktivism, reputation risk, travel security, geopolitical or policy issues 
• Bachelors degree with relevant coursework

Benefits

• Competitive compensation
• Community-driven culture with employee events
• Generous time off 
• Comprehensive private insurance and EAP
• Fun, modern workspace
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Interested?

• Ready to apply? Visit us at https://www.zerofox.com/careers to find out more and join the best team in the security industry.
• Not ready to apply? Email careers_at_zerofox_dot_com to speak with a member of the team!