Full-Time

District Performance Coordinator

Posted on 11/18/2024

CVS Pharmacy

CVS Pharmacy

10,001+ employees

Retail pharmacy and healthcare services provider

Healthcare
Consumer Goods

Compensation Overview

$17 - $28.46Hourly

+ Bonus + Commission + Short-term Incentive Program

Entry, Junior

Company Historically Provides H1B Sponsorship

Virginia, USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Data Analysis
Requirements
  • Pharmacy Technician experience strongly preferred
  • Familiarity and experience with mySchedule and Workbrain or other scheduling/time and attendance/payroll systems strongly preferred
  • High School diploma or GED required; Associates degree preferred
Responsibilities
  • Managing Pharmacist scheduling and payroll for the district, including partnering with the DSPL regularly to ensure that District Support Pharmacists (DSPs) are scheduled appropriately to support pharmacy operations
  • Managing Vaccine Clinic Scheduling for flu season including inputting clinics into the schedule ideally 3 weeks out, checking the scheduling tool daily as many clinics drop in with a week or less from the date they would like to host, revising pharmacist schedule to cover clinics and contacting each pharmacist who was moved with the goal of reducing and preventing client escalations. If a pharmacist secures additional clinics on their own, the DPC will assist in finding coverage for the schedule if PM or Staff Pharmacists cannot cover it themselves.
  • Handling administrative activities (e.g., expenses, payroll, supply ordering, etc.)
  • Pulling, formatting, and analyzing reporting to highlight district and individual pharmacy opportunities for DL, RX, DSPL and PMs
  • Following up on outstanding issues (exception reporting, CRS audits, IT/service ticket escalations, etc.)
  • Managing calendar and email requests for the DL, Rx while they are engaged in store visits
  • Serving as “change champion” for the district, liaising with CSC partners to track and monitor progress on implementation of pilots and new program rollouts, while providing critical feedback to CSC project teams
  • Set and maintain Pharmacist schedule for stores in the district, including holes list and shift coverage, DSP Pharmacist calendar, Pharmacist vacation approvals and coverage coordination, and sick call coverage. During flu season, input clinics into VCS, check the scheduling tool daily and move Pharmacists to cover clinics as needed. Track and submit Pharmacist payroll based on Pharmacist schedule and payroll processing schedule
  • Support DL, RX administrative needs, as needed, including expense submission, store supply ordering, HR ticket submissions (if proxy/delegation granted in myHR), TempAlert excursions, HR Audit, Pharmacy Manager vacation approvals, Pharmacist base change submissions, mileage submissions, IT and service channel ticket submissions/escalations, etc.
  • Manage DL, RX calendar and inbox to ensure timely follow-up on all urgent matters, using judgment to independently address issues when possible, and escalate when needed. Review communications from CSC (Weekly myWork Communication) and Region Director to brief DL, RX on key priorities and upcoming milestones. Set up video conference support and other supports, as needed, for various district conference calls and meetings.
  • Pull, manipulate, and analyze store- and district-level pharmacy reporting to help identify opportunities across the market. Complete district/region trackers, as required, and follow up with store teams on exception reporting, including training, mCC escalation management, etc.
  • Support staffing for the district, as needed, including opening and maintaining STARSource requisitions, screening candidates for exempt (RPh) and hourly (Rx Technicians) roles and attending career fairs/hiring events, as needed. Follow up on candidate progress and status with the Hiring Support Center.
  • Travel the market, as needed, with the DL, RX or independently to support pharmacy operations and planned/unplanned events (e.g., remodels, inventories, program rollouts, etc.). Access RxConnect to support planned inventories and program rollouts, as needed. Serve as a champion for change, promoting new programs and services, and helping colleagues understand the importance of agility in driving positive outcomes.

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, beauty items, and general merchandise. CVS Health also functions as a pharmacy benefits manager, serving over 75 million plan members, and has a senior pharmacy care business that assists more than one million patients each year. This integrated approach allows CVS to deliver affordable health management solutions, improving access to quality care and health outcomes while aiming to reduce overall healthcare costs. Unlike many competitors, CVS Health combines retail pharmacy services with clinical care and pharmacy benefits management, making it a significant player in the healthcare sector with a goal of helping individuals achieve better health.

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

1963

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion of telehealth services enhances CVS's accessible and convenient care options.
  • Growing interest in wellness allows CVS to expand preventive care product lines.
  • Value-based care models align with CVS's integrated approach, improving care quality.

What critics are saying

  • DOJ's civil complaint may lead to financial penalties for CVS.
  • Reputational damage from DOJ's lawsuit could erode consumer trust in CVS.
  • Competition from Walmart and Amazon in at-home health tests challenges CVS's market share.

What makes CVS Pharmacy unique

  • CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
  • CVS's integrated model includes a leading pharmacy benefits manager with 75 million members.
  • CVS offers a comprehensive range of health services, enhancing access to quality care.

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