Full-Time
Junior Account Manager
LÄPPLE Automotive US
Compensation Overview
$75k - $98k/yr
Detroit, MI, USA
In Person
Bachelor's
Category
 Sales & Account Management (1) |
|---|
Required Skills
Microsoft Office
Sales
ERP
Forecasting
CRM
SAP Products
Word/Pages/Docs
Marketing
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides
Requirements
- A bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain Management, or a related field.
- One to three years of experience in sales, account management, customer service, or program management within the automotive industry.
- Understanding of automotive original equipment manufacturer and Tier 1 manufacturing environments.
- Experience with cost analysis and estimation.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
- Experience with customer relationship management systems and enterprise resource planning platforms.
- Ability to analyze sales data, pricing information, and business metrics.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Customer-focused with a proactive problem-solving approach.
- Ability to work effectively with cross-functional teams.
- Strong attention to detail and accuracy.
- Analytical and business-oriented mindset.
- Ability to manage multiple projects and deadlines simultaneously.
- Willingness and ability to travel as business needs dictate.
Responsibilities
- Assist in preparing quotations, cost breakdowns, and pricing analyses.
- Support request for quotation activities by coordinating cross-functional input from Engineering, Purchasing, Operations, and Finance.
- Maintain quote logs and track business opportunities through the sales pipeline.
- Support annual pricing negotiations and customer cost-reduction initiatives.
- Monitor sales performance, volumes, and revenue against forecasts and budgets.
- Serve as a point of contact for routine customer inquiries and requests.
- Maintain strong customer relationships and ensure timely communication of customer requirements.
- Assist in preparing and delivering customer presentations, business reviews, and commercial meetings.
- Track customer issues and coordinate resolution activities with internal teams.
- Coordinate with Program Management teams to support new product launches and engineering changes.
- Track key customer milestones and ensure commercial deliverables are completed on time.
- Assist in managing change requests, customer purchase order updates, and contract documentation.
- Facilitate communication between customers and internal project teams through product development and launch phases.
- Maintain accurate customer information, opportunity tracking, and meeting records within the customer relationship management system.
- Prepare reports on customer activities, sales forecasts, and market trends.
- Support customer visits, plant tours, and business review meetings.
- Represent the company at trade shows.
- Work closely with Engineering, Quality, Production, Supply Chain, and Finance teams to ensure customer expectations are met.
- Assist in resolving customer concerns related to delivery, quality, pricing, and service.
- Support implementation of corrective actions and continuous improvement initiatives.
- Ensure compliance with customer and company policies, procedures, and contractual requirements.
Desired Qualifications
- Familiarity with automotive product development and launch processes is beneficial.
- Experience with SAP is a plus.