Ecosystem Technical Solutions Engineer

About The Role

If evangelizing and building the Dagger ecosystem through a combination of community engagement, partner engineering, and DevRel sounds exciting, this might be the perfect job for you! We’re looking for an Ecosystem Technical Solutions Engineer with extensive experience in CI/CD, DevOps automation, and developer tools to join the Ecosystem Team to build and support our developer community through direct engagement (reactive and outreach) and technical content creation (e.g. code/integrations, demos, docs). The ideal candidate will have a strong technical background plus the desire to engage with our community members/contributors, partner organizations, and customers. In addition to engaging in all aspects of our present ecosystem, you’ll help to create strategies that evolve Dagger’s capabilities as a developer-oriented, open source platform based on feedback from the community and collaboration with Product and Engineering. The goal is to create a delightful and engaging developer experience where our community and partners are empowered to articulate their needs and to directly contribute to the Dagger platform.

About The Product

Dagger is a portable development kit for CICD pipelines. Using Dagger, software teams can create powerful pipelines with minimal effort by composing functions from the Daggerverse, and then run them anywhere. Devops engineers love Dagger because it allows:

• Re-using the same pipelines across dev and CI
• Testing and debugging pipelines locally
• Re-using their same pipeline across CI environments, without re-writes
• Encapsulating devops knowledge into reusable, cross-language functions shared as modules in the Daggerverse

You can expect to:

• Support and educate users ad hoc as they try out Dagger
• Document feedback and needed improvements learned from user interactions
• Be the voice of the partner/user in Product and Engineering
• Working with the Head of Ecosystem, in developing a plan to educate, engage, and delight our developer community.
• Help to implement a roadmap of exciting events, meetups, and focused sessions for the developer community.
• Travel up to 30% for conferences, events, etc.
•  Working on technical integrations, typically modules of functions in the Daggerverse. For example:
  • CI/CD
  • AI/ML pipelines
  • Data pipelines, etc
• How Dagger can use/deploy to another cloud/service/tool
• How complete pipelines can be built up from Dagger functions for
• How Dagger can be called from another service/tool

• Employ a data-driven approach to community building, including understanding how to measure the health and success of a developer community.
• Effectively communicate in a fast-paced environment with a decentralized global team.
• Show/explain the value of Dagger to prospective users/customers through:
  • Demos
  • Webinars
  • Videos
  • Docs/blogs/whitepapers

You may be a good fit for our team if you have:

• 7+ years in equivalent past work experience (experience at depth / in multiple orgs)
• Experience with open-source communities and ambassador programs (including events & meetups)
• You are comfortable working in a fast-paced environment with clear measurable OKRs
• You are comfortable leading and communicating regularly with a decentralized community of developers and contributors
• SaaS company and/or start-up experience
• Experience leading products for developers
• You value simplicity, iteration, and moving fast
• Experience with container technologies such as Docker, Kubernetes, BuildKit.
• Hands on experience with Linux, Javascript/Typescript, Go, Python, Bash, etc
• Hands on experience with Java or Dotnet (nice to have)
• Experience with CI/CD, dev automation and testing tools
• Experience with Cloud Providers either as a user or a developer (e.g. AWS, GCP, Azure)
• CS degree or equivalent experience (nice to have)
• Experience in a customer/community-facing role (e.g. SE, SA, DevRel)