HR Business Partner

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

The Human Resources Business Partner (HRBP) is a vital member of the Vault Operations leadership team, helping to define, elevate, and scale the role of human resources across the company. As an HRBP you will have the primary responsibility of leading the development and execution of the People strategy across our emerging Marketplace business.You will be expected to be curious, and understand customer sentiment and market trends for the businesses you support. You’ll use your judgment and rationale to explain policy and make decisions that are fair, considering when exceptions are needed to do what’s right. You should have HR subject matter expertise, with a focus on employee relations, people development, performance management, organizational design, manager development, retention, engagement, equity and inclusion, and people management across the organization. Leveraging influencing skills, this role will drive talent and headcount processes working with the Business Leaders. The ideal candidate loves to build, thrives in ambiguity, is flexible and adaptable to change, acts with a sense of urgency balanced with accuracy, and can demonstrate strong communication skills to deliver messages across all levels of the organization. This is an opportunity to join our organization in the beginning stages of solidifying our HRBPs within the People organization while getting to manage and drive high impact people strategies in the fast growing collectibles space. 

This role is based out of our office in New Castle, DE. This role is expected to be in the office 5 days per week. This role supports multiple sites. 

 What You’ll Do

• Be a trusted strategic partner to the Operations leadership team, partnering directly with the VP, Operations and Site Leads  Lead in New Castle build credibility and strong relationships with Managers to influence key priorities on organizational issues that help the company and our Operations employees grow.

• Partner with the People team to drive initiatives with broad impact to support organization-wide needs. Initiatives include: talent assessment and planning, benefits, compliance with regulations, supporting internal mobility, budget management, employee experience and retention, talent assessment, succession planning, leave management, organizational design, company culture, employee relations, workforce planning, compensation plan development and reviews and leadership development.

• Act as a change agent as the business continues to reshape itself with a goal of providing a world class stakeholder and employee experience.

• Strengthen the leadership team of each function by providing coaching and development to management stakeholders.

• Promote People strategies that align with Operations team goals and metrics

• Drive results through talent development, succession planning, career development, skills gap analysis, etc.

• Partner with People team and business stakeholders to help drive and influence decisions on talent, employee experience and fairness to build a world-class culture.

• Analyze and assess organizational "health" by looking at trends in performance, employee satisfaction, attrition, inclusion, etc.

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Who You Are

• 3+ years of progressive HR experience in a high-growth setting; strong preference for experience working in production-based, light manufacturing or startup companies.

• Knowledge of US and California labor laws, statutes, etc. which govern employment policies and practices.

• Demonstrated experience with organizational design and talent development across a variety of employee groups and functions (operations, corporate, engineering or product teams) .

• Thrive in ambiguity, with changing business climates, customer motivations and regulations

• Experience with policy implementation, and employee relations, as well as knowledge of staffing and compensation strategies, practices and processes.

• Highly collaborative and team-oriented People leader, with an ability to drive projects through partnerships with senior management and across People functions.

• Demonstrated track record of developing effective relationships across all levels of the organization and with diverse client groups to drive major initiatives through the organization and influence decision makers.

• Demonstrated success in taking a data driven approach to develop innovative solutions that balance the business strategy and employee needs.

• Pragmatic problem solver with good judgment who can find root causes of issues and gain leadership support to address them.

• Proven ability to manage priorities among multiple stakeholders and multitask or re-prioritize as needed in a fast paced environment.

• Outstanding written and verbal communication skills in English; must be an articulate and persuasive communicator.

• Ability to speak Spanish is a plus.

Reasons To Join Us

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.