Field Service Launch Technician IV
Northeast
Posted on 3/31/2023
INACTIVE
Rivian

10,001+ employees

Electric vehicle manufacturer focused on sustainability
Company Overview
Rivian fosters a culture of courage, optimism, and grit, attracting a diverse team of adventurous individuals committed to making a positive global impact. The company's competitive advantage lies in its meticulous attention to vehicle capability, considering factors like tires, drive modes, and HVAC settings to optimize performance. As a leader in the automotive industry, Rivian's dedication to environmental sustainability and technical precision sets it apart from competitors.
Automotive & Transportation
Hardware

Company Stage

N/A

Total Funding

$25.3B

Founded

2009

Headquarters

Irvine, California

Growth & Insights
Headcount

6 month growth

8%

1 year growth

7%

2 year growth

20%
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Automotive Technology/Technician Degree or equivalent experience
  • 5 or more years of automotive experience
  • 3 or more years of EV experience
  • Experience using a variety of test tools including a PICO-scope, PCAN, Kvaser Memorator, & breakout box
  • Experience in bumper-to-bumper diagnosis and repair
  • Hybrid repair background a plus
  • Strong Mechanical and Electrical diagnostics experience, including high voltage systems
  • Strong written and communications skills
  • Strong organizational skills with attention to detail
  • Has had experience mentoring and coaching other technicians
  • Ability to drive non-commercial truck and trailer
  • Ability to travel as needed, up to 80%or extended assignments
  • Must possess a valid driver's license, and have a clean driving record
  • Experience working in start-up environments preferred
  • No drug or alcohol related driving incidents in the last 3 years
  • No more than 1 serious moving violation in the last 3 years
  • Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle
  • Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Strong understanding of written and spoken English
  • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
  • Must be at least 21 years old
Responsibilities
  • Support set up, training, and Launch at upcoming Service Centers
  • Provide support to the field to support the Service organization
  • Support, Train, Coach, and Mentor other technicians as assigned
  • Able to work independently performing mobile repairs
  • Perform diagnosis, repairs, installations, and inspections on vehicles
  • Diagnose and repair moderate to complex electrical and mechanical vehicle issues
  • Support campaigns and containment initiatives
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Maintain high quality work and efficiency while working with little supervision
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment
  • Follow Rivian repair procedures with efficiency without compromising quality and safety
  • Additional plant support, including travel, may be required depending on business needs
  • Ability to properly document repairs completed and in process
Desired Qualifications
  • OEM Certified Master Technician is a plus
  • OEM Specific Technician Training is a plus