Community Relations Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Job Description:

This job is responsible for executing local market strategy in the Metro market segments. Key responsibilities include supporting the Market Executives and local Presidents in driving responsible growth through market communications, project management and community impact. Job expectations include developing internal and external relationships to further employee and community engagement across the assigned market(s).

Responsibilities:•

• Drives client, employee and community engagement through event planning and execution
• This is a client facing role, so must be able to prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients, and communities
• Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits.
• Manages local market volunteerism and adherence to community development services standards.
• Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
• Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements.
• Supports market and employee network events, including delivery and set up of materials.Which can include and is not limited to after hours or weekend events.

Skills:

• Administrative Services

• Event Planning

• Policies, Procedures, and Guidelines Management

• Relationship Building

• External Resource Management

• Project Management

• Adaptability

• Customer and Client Focus

• Drives Engagement

• Executive Presence

• Networking

• Oral Communications

• Presentation Skills

• Written Communications

Required:

• 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
• Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
• Excellent problem solving, conceptual thinking quantitative and analytical skills
• Requires superior cross-Line of Business coordination, communication and negotiation skills
• Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
• Strong interpersonal skills and ability to solicit input from others
• Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
• Advanced computer skills – Advanced Excel and PowerPoint
• An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
• Must be able to work in a team environment as well as independently
• Strategic mindset, strong program management skills, strong written and verbal communication skills.
• Ability to navigate and influence key internal and external stakeholders
• Must adhere to the Workplace Excellence policy for LMO. Must live in or near Hartford or Stamford, CT.

Desired Qualifications:

• Bachelor’s  Degree or equivalent working experience;  7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
• Familiarity with key Local Market platforms, including Business Integration scorecard, Cybergrants, and MarketScape
• Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CT - Hartford - 185 ASYLUM ST - CITY PLACE 1 (CT2500), US - CT - Stamford - 301 TRESSER BLVD (CT9301)Pay and benefits informationPay range$87,000.00 - $110,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.