Bevmo! Retail Associate
Laguna Niguel
Posted on 3/4/2023
INACTIVE
Delivery service for daily essentials
Company Overview
Gopuff's mission is to make daily life effortless. Gopuff is the go-to delivery solution for immediate everyday needs. The company is building a modern food delivery service.
Locations
Aliso Viejo, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Sales
Communications
CategoriesNew
Customer Success & Support
Requirements
- Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others
- Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback
- Process Management: Take a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment
- Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person's contributions toward achieving optimal outcomes
- Must be 21 years of age
- Retail, e-commerce or warehouse experience is preferred
Responsibilities
- Model company values in all actions, communication and decision-making
- Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
- Performs any other duties as directed by management
- Sales Floor:
- Consistently create a positive customer experience through the utilization of the sales and customer service programs
- Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App
- Use product knowledge and BevMo! training to make product recommendations to customer
- Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
- E-commerce
- Pick and pack items on a per order basis for dispatch to customers
- Ability to ensure accuracy of items picked/packed
- Clean and organize warehouse