Full-Time

Customer Support

KRG Technologies

KRG Technologies

201-500 employees

No salary listed

St Paul, MN, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service
Requirements
  • Excellent written and verbal communication
  • Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
  • Types minimum 35 wpm, prefer 45wpm+
  • 1 year, or more Customer Service experience in a call center
  • Ability to Multi-task
  • Adaptability: Take on new tasks on short notice
  • Ability to navigate multiple applications and systems
  • Two+ years of heavy inbound call volume (70+ calls per day) call center experience
  • Experience with live chat and internet response system (email)

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Santa Clarita, California

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • KRG achieved $91.4 million revenue in 2025 with 389 employees.
  • KRG earned Inc. 5000 recognition for fifth time with 274% growth.
  • KRG won Honor Diamond Award for Best of Staffing from 2016-2020.

What critics are saying

  • TEKsystems captures KRG's IT staffing clients with 12% market share.
  • Infosys undercuts KRG's app development by 20-30% using offshore labor.
  • H-1B visa reductions force KRG's 50% cost hikes or client exodus.

What makes KRG Technologies unique

  • KRG Technologies specializes in IT staffing for Aerospace & Defense and Healthcare sectors.
  • KRG launched KRG Digital Services Inc. for USA cloud-based client needs.
  • KRG provides tailored IT solutions for Nonprofit Organizations' infrastructure.

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Benefits

Health Insurance

Remote Work Options

Paid Vacation

Flexible Work Hours

401(k) Retirement Plan

Stock Options

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Family Planning Benefits

Fertility Treatment Support

Phone/Internet Stipend

Home Office Stipend

Hybrid Work Options

Paid Holidays

Paid Sick Leave

Relocation Assistance

Adoption Assistance

Employee Referral Bonus

Tuition Reimbursement

Training Programs

Pet Insurance

Commuter Benefits

Meal Benefits

Legal Services

Employee Discounts

Company Social Events