Summer 2026

Digital Product Intern

Posted on 4/18/2026

Shake Shack

Shake Shack

Fine-casual burger chain with licensing

Compensation Overview

$25.92 - $31.97/hr

+ Performance bonuses + 401k Match

New York, NY, USA

Hybrid

Hybrid schedule: remote on Mondays; in-office Tue–Thu.

Category
Product (1)
Required Skills
Market Research
Data Analysis
Requirements
  • Eligibility: Rising college juniors and seniors
Responsibilities
  • Analyze customer behavior and product usage data to identify trends and areas for improvement
  • Conduct market and competitor research to inform product decisions and feature development
  • Support the Sr. Product Manager, Loyalty with product-related tasks including documentation, testing, and project coordination

Shake Shack operates a modern, premium fast-casual restaurant concept centered on high-quality burgers, fries, shakes, and frozen custard. It started from a hot dog cart in Madison Square Park and now runs company-operated restaurants with a significant licensing partner model to support global growth. Its food relies on 100% all-natural Angus beef, hormone- and antibiotic-free meat, cage-free chicken, and localized menu items that cater to different markets. The business makes money mainly through company-owned locations, with licensing fees from domestic and international partners. Shake Shack differentiates itself by offering better ingredients and “enlightened hospitality” in a casual, neighborhood-friendly setting, combining restaurant-quality food with accessible prices. Its goal is to expand its footprint worldwide while maintaining a community-focused, premium dining experience.

Company Size

N/A

Company Stage

IPO

Headquarters

New York City, New York

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue rose 14.3% to $366.7 million with 4.6% same-shack sales growth.
  • Management targets over 1,500 company-operated locations, supporting a long runway for expansion.
  • Technology spending on POS, loyalty, and AI can improve efficiency and retention.

What critics are saying

  • Beef inflation and weather already compressed Q1 2026 profitability materially.
  • Preopening costs and technology spending are expanding faster than operating leverage.
  • Rapid unit growth to 1,500 stores creates execution risk and uneven new-unit returns.

What makes Shake Shack unique

  • Danny Meyer's hospitality brand pairs premium burgers with community-driven experiences.
  • Its company-operated core is complemented by capital-light international licensing.
  • Menu innovation extends the brand through localized items, shakes, and frozen custard.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Time Off

Paid Parental Leave

Commuter Benefits

Health Savings Account/Flexible Spending Account

Employee Discounts

Performance Bonus

Professional Development Budget

Company News

National Restaurant Association
May 17th, 2026
Burger chains balance LTO heat with core menu calm.

Burger chains balance LTO heat with core menu calm. Amid rising beef costs, burger chains use R&D, LTOs, and co-creation to drive growth while keeping core menus steady and guest loyalty nourished. Updated On May. 17, 2026 Published May. 17, 2026 Novelty that still feels grounded. The burger race entering 2026 reads like a study in balance: chains layering bold ideas over a familiar base. Shake Shack widened its barbecue burger line and added specialty shakes. Culver's and Freddy's took high-performing limited-time offers and made them permanent, signaling confidence in what guests actually crave. Legacy players such as In-N-Out and McDonald's leaned into core menus while weaving in cultural tie-ins. It creates a thoughtful cadence - novelty for discovery, anchors for comfort - designed to feel both fresh and reassuring: the kind of menu rhythm that keeps traffic steady and loyalties nourished. Consider the year's signatures. Shake Shack introduced specialty shakes alongside its barbecue expansion. Culver's and Freddy's converted standout LTOs into staples, a move that suggests data-backed restraint more than flash. McDonald's balanced its core with cultural meals - the Angel Reese Special and a Minecraft Movie meal - while Burger King and Wendy's generated buzz through co-creation and seasonal tie-ins. The throughline is clear: innovation that respects operational realities, and consistency that earns repeat visits. This is not chaos; it's choreography - thoughtful, paced, and attuned to what keeps a menu both lively and legible for guests. Growth under cost pressure. Behind the scenes, costs rose even as the top performers expanded their share. Restaurant Business Online reported robust 2025 system sales gains - Shake Shack up 15.2%, Culver's up 14.2%, and In-N-Out up 9.6% - despite anemic segment growth. At the same time, protein inflation loomed large. Retail 100% ground beef averaged $6.75 per pound in January 2026, nearly a 22% year-over-year jump, per federal data cited by Axios. The industry's answer felt both pragmatic and creative: use R&D to elevate perceived value, and fine-tune operations so complexity doesn't erode margin. Those levers - innovation and efficiency - became the twin pillars of a more resilient playbook. Strong system sales from Shake Shack, Culver's, and In-N-Out suggest guests will pay for a better experience when it feels composed and worthwhile. Ground beef's price spike, by contrast, sharpened focus on items that justify a premium or streamline the line. The aim isn't just to chase a trend; it's to present a menu that feels balanced and generous in experience, even as the underlying inputs get more expensive. A thoughtful upgrade beats a discount when the craft shows through. Engineering crave, simplifying execution. This cycle of change wasn't just about ideas - it was about mechanics. Shake Shack rolled out a Chocolate Pistachio Dubai Shake and solved for a hard chocolate shell that could extend to other shakes. Culver's funneled an active LTO pipeline through mixes and sauces. Freddy's turned its best-performing LTOs into mainstays, then added kettle-seasoned chips and seven shakes to widen the flavor canvas. And Burger King opened its kitchen to the crowd with Whopper by You. The result: a nourishing blend of experimentation and control - distinctive, yet designed to travel cleanly through the system. - Modular R&D: Shake Shack engineered a hard-shell technique for shakes, creating a reusable capability beyond one flavor. - Pipeline variety: Culver's cycled Colby Jack Pub Burger with steak sauce-spiced mayo, fruit-syrup frozen lemonades, and Concrete Mixers mix-ins. - Proven-to-permanent: Freddy's made its Grilled Cheese Steakburger, Prime Rib Steakburger, and potato tots permanent, alongside chips and seven shakes. - Co-creation at scale: Burger King sourced hundreds of thousands of recipes; launches included the BBQ Brisket Whopper and January 2026's Ultimate Steakhouse Whopper. - Velocity of launches: LTOs climbed 19% year over year, with nearly 4,000 debuts in November 2025 - evidence of an industry eager to test and learn. When fans lead, loyalty follows. The most resonant moves centered on giving guests what they already showed up for, just more often. Freddy's leaned into permanence for its top LTOs, a grounded way to reward preference while easing choice fatigue. On the growth end, Shake Shack matched momentum with credibility - new shakes and measured comp gains that make innovation feel earned. Recognition flowed to Burger King, where co-creation translated into industry acclaim. It's a thoughtful lesson: when R&D listens, the menu reads as confident rather than crowded, and the experience lands as balanced instead of busy. Erin Walter, Chief Marketing Officer, framed the permanence strategy clearly: "By making these fan favorites permanent fixtures on our menu, we're ensuring that our guests can enjoy their preferred items year-round while also providing our franchisees with exciting new offerings to drive sales and guest loyalty." Analyst Sharon Zackfia highlighted Shake Shack momentum - 22% revenue increase and a 4.3% same-store sales uptick in January 2026, supporting a first-quarter comps outlook of 3% to 5%. Nation's Restaurant News honored Burger King's Whopper by You with a MenuMasters award. Each datapoint underlines the same arc: listen closely, iterate cleanly, and let guests co-author the crave. A steady drumbeat of launches. The rollout calendar tells its own story. Freddy's locked in permanent menu additions after their March 2025 LTO run. Wendy's in October 2025 paired Tendy's chicken tenders with a seasonal Raven's Blood Frosty, nudging sauce exploration. Burger King opened 2026 with the Ultimate Steakhouse Whopper - onion rings and peppercorn aïoli - while McDonald's elevated McCrispy Strips to permanent in May and closed the year at 13,706 domestic restaurants. Across the field, Technomic flagged LTOs and value items as crucial traffic drivers, as cultural collaborations - from the Angel Reese Special to a Minecraft Movie meal - kept trials flowing even as In-N-Out stayed resolutely core. Yet uncertainty lingers. USDA projections point to 2026 per capita beef disappearance of 59.5 pounds, up from 59.2 in 2025 - steady demand even as ground beef hovers near $6.75 per pound. The timing of herd replenishment - and relief on costs - remains unclear, keeping pricing and menu strategy on shifting ground. The near-term path is set: continue balancing innovation with core stability, lean into co-creation and flexible operations, and use permanent enhancements to stabilize loyalty. The year ahead will show which combinations truly deliver durable traffic and margin resilience in a way that feels composed, generous, and thoughtful. Editors' picks. Starbucks is trimming its corporate workforce for the third time under CEO Brian Niccol, closing four U.S. support centers as part of its ongoing Back to Starbucks turnaround strategy. May 18, 2026 Boddie-Noell Enterprises, which operates more than 330 Hardee's locations, is diversifying its portfolio by bringing Scooter's Coffee to North Carolina and Virginia. May 18, 2026 Smoothie King launches store redesigns, broader menu, and franchise support to fuel 2026 growth amid GLP-1 trends and rising protein demand. May 17, 2026 Amid rising beef costs, burger chains use R&D, LTOs, and co-creation to drive growth while keeping core menus steady and guest loyalty nourished. May 17, 2026 Inside 449 mystery shops: how mobile order-ahead reshapes QSR speed, satisfaction, and revenue - and where operations still stumble. May 17, 2026 SB 22 lifts cash-out to $15, squeezing breakage and raising compliance stakes. What retailers must fix before April 1, 2026. May 17, 2026 Starbucks trims 300 corporate roles, opens a Nashville hub, and doubles down on service and efficiency as sales improve. Inside the Back to Starbucks reset. May 17, 2026 Interim CEO Mark King accelerates 'Jack on Track' with up to 200 closures, real estate sales, and a value-first menu amid sales declines. May 17, 2026 QSR 50 invites U.S. quick-service brands to submit 2024 sales by May 15 for its August 2025 rankings, with data validated by Datassential. May 17, 2026 This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO. May 15, 2026

Shake Shack
May 5th, 2026
Celebrating 30 seasons with the NY Liberty Cake Shake.

Celebrating 30 seasons with the NY Liberty Cake Shake. Calling all New York Liberty Fans - Shake Shack is celebrating its 30th season! As a part of their second year as an official partner, Shake Shack is launching the Liberty Cake Shake, available in NYC and Long Island Shacks starting Tuesday, May 5, for a limited time. The special-edition birthday cake frozen custard is hand-spun with Liberty-themed sprinkles and topped with whipped cream and even more sprinkles. The shake is a delicious, celebratory take on a classic dessert and a sweet way to toast the season. To further the celebration, Shake Shack is also rolling out exclusive merch and a special in-Shack event: * Citywide Merch Giveaway: Be one of the first ten (10) guests at a NYC or Long Island Shack who purchase the shake to get an exclusive Shake Shack x Liberty t-shirt * Flatbush Shack Celebration: On Thursday, May 7, at 5 pm, the Flatbush Shack (170 Flatbush Ave) will host an in-Shack event featuring Liberty mascot Ellie the Elephant. The first 200 guests who purchase a shake will receive a limited-edition t-shirt and a picture in its custom photo booth with Ellie. And Shake Shack is bringing back its ShackBurger trigger promotion all season long! If the opposing team misses two free throws in the 4th quarter at any home game, every fan in the stadium scores.

WKBW
Apr 9th, 2026
Shake Shack announces grand opening date for new location in Buffalo.

Shake Shack announces grand opening date for new location in Buffalo. Posted 1 hour and 3 minutes ago and last updated 1 hour and 1 minutes ago BUFFALO, N.Y. (WKBW) - Shake Shack is officially opening its second location in Western New York on April 15. The new location at 5205 Transit Road in Buffalo is set to open from 10:30 a.m. to 11 p.m. daily. A Shake Shack spokesperson says that on opening day, the first guests could take home a Shake Shack tote bag. Guests could also expect their favorite items, like the classic burgers and fries. In January, Shake Shack confirmed to 7 News plans to open a new location at 2765 Delaware Avenue in Kenmore. Since then, there has been pushback from Village of Kenmore residents as a former Delaware Avenue church could be torn down as part of a development plan by the Rochester-based owners who want to bring the national burger chain to the village. In response, 7 News received this statement from a Shake Shack spokesperson: "Shake Shack is just one of the future tenants in a Village-approved development and is not responsible for decisions related to demolition or site planning. Those decisions are being led by the developer in coordination with the Village. We're committed to being a respectful member of the Kenmore community in the future, should this site get approved." WATCH: 'Horrible, horrible': Kenmore residents speak out against church demolition for Shake Shack A voice for everyone. Wkbw Abc want to hear what's going on in your community. Share your voice and hear from your neighbors.

MiddleClass.SG
Apr 8th, 2026
Shake Shack x Butcher's Block: aloha Shack collaboration from 16 April with Ube Coconut Crème.

Shake Shack x Butcher's Block: aloha Shack collaboration from 16 April with Ube Coconut Crème. Shake Shack and Butcher's Block are launching a limited-time 'Aloha Shack' special menu in collaboration with Raffles Hotel Singapore. The collaboration brings together the warm spirit of 'Aloha', interpreted through the lens of Butcher's Block Chef de Cuisine, Jordan Keao, who's born and raised in Hawaii. Aloha Shack menu. The collaboration will feature FIVE items, including a special one that's never been done in any Shake Shack outlet in the world. * BBQ Smokehouse Shack ($14.20) * Huli Huli Chicken ($12.20) * Salted Egg Fries ($9.80) * Roselle Ginger Lemonade ($6.80) * Ube Coconut Crème ($8.10) The BBQ Smokehouse Shack features a 100% Angus beef patty and a smoky minced beef patty. Inside is also a BBQ kecap manis sauce, along with pickled jalapenos which add a nice kick to the burger. Tourist Destinations Out of the two burgers, Middle Class preferred the Huli Huli Chicken, which is inspired by the traditional Hawaiian roadside BBQ. It comes with either chicken breast or thigh glazed in Huli Huli sauce, which is a classic BBQ sauce in Hawaii. Restaurants Aloha Shack sides & drinks. There's a Salted Egg Fries which Middle Class felt was more local than Hawaii, thanks to the blend of white pepper, salted egg yolk and fried curry leaves. No complaints, though, this was delicious. Its favourite item has to be the Ube Coconut Crème, which is a new item in Shake Shack. It's neither a shake nor their usual concretes, but more like a soft serve kind of dessert. It's made with vanilla frozen custard and topped with mochi coated in Kinako powder, really good! One day exclusive. This collaboration between Shake Shack and Butcher's Block will also extend to Raffles Hotel, featuring a special one-day-only item. On the 25th of April, at The Lawn of Raffles Hotel Singapore, the Shack-gapore Dog, will be available from 5pm to 8pm. It's a locally inspired creation by Chef Jordan Keao and Jim Grisch, Senior Director, Global Culinary & Product Development of Shake Shack. The 100% beef hotdog is paired with Chef Jordan's salted egg yolk sauce and house-made Achar, tomatoes, cucumbers, toasted peanuts, crispy shallots and coriander cress. This collaboration is happening from the 16th of April at all Shake Shack outlets in Singapore, available for a limited time only, while supplies last.

The Straits Times
Apr 8th, 2026
Say aloha to Shake Shack's new Hawaii-inspired collab with Butcher's Block from April 16.

Say aloha to Shake Shack's new Hawaii-inspired collab with Butcher's Block from April 16. Hawaii-born Jordan Keao, chef de cuisine at Butcher's Block, has curated the menu for the collaboration with Shake Shack. PHOTO: SHAKE SHACK Published Apr 08, 2026, 01:58 PM Updated Apr 08, 2026, 05:36 PM SINGAPORE - Say aloha to a new Hawaii-inspired collaboration menu between burger restaurant chain Shake Shack and meat-centric, wood-fire restaurant Butcher's Block at Raffles Hotel Singapore. From April 16, all 11 Shake Shack outlets here will roll out five exclusive items - curated by Hawaii-born chef de cuisine Jordan Keao from Butcher's Block. The collab will run for about two months, while stocks last. In a media preview on April 8 at VivoCity's Shake Shack outlet, chef Keao - who has been based in Singapore for the past 10 years - made it clear that there is no pineapple on the menu, calling it a real showcase of Hawaii and local flavours of Singapore. Two of the items are burgers. The first is a BBQ Smokehouse Shack (from $14.20 for a single patty) with a quarter-pound 100 per cent Angus beef patty topped with smoky minced beef gravy, barbecue kecap manis sauce, pickled jalapeno and pickled red onions. The smoked gravy draws inspiration from the popular Hawaiian loco moco dish, which traditionally consists of a hamburger patty on rice with a fried egg. The other is a Huli Huli Chicken burger ($12.20), made with crispy chicken breast or thigh glazed in Huli Huli sauce, topped with coleslaw and lettuce. The sauce - typically used as a marinade for grilled chicken in Hawaiian cuisine - includes ingredients such as bonito flakes, soya sauce, ginger and garlic. Pair the burgers with Salted Egg Fries ($9.80) - crinkle-cut fries topped with a housemade salted egg yolk sauce, garlic butter, white pepper and fried curry leaves. The inclusion of white pepper is a nod to white pepper crab, a local dish that chef Keao is fond of. Top stories. Explore top stories from all sections in one place

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