Full-Time

SVP – Account Director

Medical Education

Updated on 11/5/2024

Wunderman Thompson

Wunderman Thompson

1,001-5,000 employees

Creative agency and consultancy for brands

Consulting
Consumer Goods

Compensation Overview

$125k - $295kAnnually

Senior

New York, NY, USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Market Research
Requirements
  • Leadership skills
  • Passionate about the medical education/communication business
  • Strong industry knowledge and medical communications acumen
  • Effective written and oral communications skills
  • Excellent supervisory skills
  • Excellent interpersonal and listening skills
  • Exercises sound judgment
  • Manages time effectively and good multi-tasker
  • Strong professional work ethic
  • Active role in agency recruitment
  • Bachelor’s degree (biology or biochemistry major is preferred but not necessary). Advanced degrees in business administration and/or science are welcome
  • 10+ years previous experience as a senior account manager
  • Demonstrated history of leadership and business development. This experience must be in the medical area with at least 7-8 years in medical education.
  • Experience managing multiple teams and client accounts
  • Multiple, successful new business pitches
Responsibilities
  • Senior account leadership, motivation, and supervision of team members for multiple accounts
  • Engage in forward thinking and planning for accounts and mine for opportunities for additional growth
  • Act as mentor to the individuals in the account group and identify opportunities for individual growth and experiences by setting goals and coaching, when appropriate
  • Celebrate brand achievements with the team
  • Identify and help resolve people/departmental conflicts with practical solutions
  • Keep management informed of client activity/issues/opportunities
  • Understand client forecast/budget issues
  • Ensure team is adhering to internal processes (ie, server filing, client communication documents, time sheet submission and signoff)
  • Assist in recruitment of new team members when necessary
  • Be a steward of company culture and environment
  • Be a team player and help fellow senior managers when necessary
  • Structure, plan, resource, and lead new business team through the pitch process
  • Network and work in partnership across VML Health and WPP, when appropriate
  • Foster and maintain a wide network of valuable relationships in the medical education communications and pharma business sectors (ie, follow clients to new company, keep relationships ongoing with key opinion leaders [KOLs])
  • Be the brand champion by ensuring all agency efforts and projects are in the best interest of the brand and meet the overall strategic imperatives, positioning, and long-term vision
  • Possess an intimate knowledge of the therapeutic markets to which the brands belong and stay abreast of market trends and new product entries
  • Actively participate in strategic development and ensure that communication plans have alignment between issues, strategies and programming and challenge those that do not
  • Provide clients with strategic insights, using current market research data, publications, internal discussions, etc
  • Establish good working relationships with KOLs
  • Provide senior-level guidance and strategic direction to client
  • Develop and maintain harmonious relationships with all levels of client teams
  • Take responsibility for client satisfaction and identify new ways/solutions to strengthen relationships
  • Identify and resolves client conflicts quickly and efficiently
  • Provide proactive written recommendations to client on a regular basis
  • Demonstrate a knowledge of the therapeutic market and share timely information about changes in the market
  • Identify and lead new business opportunities and organically grow current business by developing and executing account growth plans
  • Participate in the development of breakthrough creative and innovative programs
  • Ensure high-quality agency output, reflective of consistently superior creative and innovative product and constructively reject materials that do not meet this standard
  • Understand the agency-branding process and foster/contribute to brand building among account groups
  • Develop, with finance team, realistic forecasts for client businesses
  • Proactively own business unit forecast, revenue, overages, profitability, and growth of accounts
  • Routinely monitor the financial performance of accounts to maximize income generation and trouble shoot when a healthy financial outlook for account is in jeopardy
  • Understand client compensation structure, labor-based or project fee based, and any discounts we are required to give

Wunderman Thompson operates at the intersection of creativity, consultancy, and technology to help brands grow. The company provides a range of services including creative advertising campaigns and brand strategies, as well as consultancy that utilizes data and insights for business transformation. One notable project is the adaptive deodorant developed for Degree, which caters to the disability community. They also create technology solutions like WaterLight, which generates electrical power from salt water. Wunderman Thompson stands out from competitors by integrating creativity with data and technology, resulting in impactful marketing strategies. Their goal is to drive growth for a diverse clientele, including major corporations and non-profits, while maintaining a strong reputation in the industry, as evidenced by their award-winning campaigns.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1958

Simplify Jobs

Simplify's Take

What believers are saying

  • Working with high-profile clients like Unilever and Bose provides significant exposure and career growth opportunities.
  • The company's commitment to innovation and social impact projects can be highly fulfilling for employees.
  • Wunderman Thompson's multifaceted business model offers diverse career paths in creative, consultancy, and technology roles.

What critics are saying

  • The highly competitive marketing and advertising sector requires constant innovation to stay ahead, which can be demanding.
  • High turnover in leadership roles, as seen with recent departures, could lead to strategic instability.

What makes Wunderman Thompson unique

  • Wunderman Thompson's integrated approach, combining creativity, data, and technology, sets it apart from traditional agencies that may focus on only one of these aspects.
  • Their innovative projects, such as the adaptive deodorant for Degree and WaterLight, demonstrate a commitment to social impact and technological advancement.
  • Winning prestigious awards like the Innovation Grand Prix at Cannes Lions underscores their industry leadership and creative excellence.

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