Under little or no supervision, this position is responsible for Epic Inpatient and an Ambulatory Surgery Center (ASC), surgical and anesthesia application(s)/module(s). This position is for someone who thrives in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The Epic OpTime/Anesthesia application analyst will collaborate with and provide expert-level support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications. This position will serve as project lead and mentor for key initiatives, including performing project management duties, as assigned.
Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
Advanced critical and analytical thinking proficiencies.
Excellent verbal/written communication and follow-up skills.
Demonstrated advanced troubleshooting competencies.
Excellent organizational and project management skills.
Education:
- Bachelor’s degree is required.
- Four (4) years of additional comparable experience may be substituted for a degree.
Experience:
- A minimum of five (5) years of directly related Epic experience including in-depth knowledge of software development/build lifecycles.
- OpTime and/or Anesthesia experience .
Additional Licenses and Certifications:
- Epic OpTime / Anesthesia certification preferred.
- Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes.
- Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for surgical scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
- Performs ongoing maintenance and configuration updates to Epic applications.
- Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.
- Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.
- Mentoring and coaching of associate and intermediate analysts.
- Perform all other duties as assigned.