Full-Time

Technical Program Manager

Developer Experience

Confirmed live in the last 24 hours

Harness

Harness

1,001-5,000 employees

Automates software delivery and cloud cost management

Data & Analytics
Enterprise Software

Compensation Overview

$145k - $160kAnnually

Senior

Remote in USA

Preferably within the Eastern time zone.

Category
Project Management
Engineering Management
Business & Strategy
Required Skills
JIRA
Requirements
  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
  • 5+ years of software engineering or systems engineering and/or in technical product/program management experience.
  • Experience driving and delivering complex SaaS software from inception to delivery.
  • Proficient in project management and issue tracking tools like Jira.
  • Experience interacting with external customers and driving programs with customer teams.
  • Knowledge of user needs, gathering requirements, and defining the scope.
  • Experience operating autonomously across multiple teams and functions demonstrated critical thinking and thought leadership.
  • Organizational, coordination, and multi-tasking experience.
  • Analytical and problem-solving experience.
  • Experience establishing work relationships across multi-disciplinary teams in a different timezone.
  • Experience with CI/CD pipelines is a plus.
Responsibilities
  • Develop and manage end-to-end technical onboarding projects with customers to drive adoption of Harness products.
  • Manage and own process, working with multiple stakeholders internally and externally, and representing the customer point of view within the engineering organization.
  • Manage and own end-to-end customer escalations, from tracking, prioritization to customer communication and feedback.
  • Drive and influence technical and product strategy cross functionally that will help reduce complexity of onboarding projects and reduce customer cycle time.
  • Design measurements to track impact and drive internal and external process improvements.
  • Articulate the technology, requirements, goals, and milestones of your team.
  • Help drive product decisions to align with higher company initiatives.

Harness offers software delivery and cloud cost management solutions, focusing on automating the Continuous Integration and Continuous Delivery (CI/CD) process. Its platform helps businesses streamline the software development lifecycle, from code integration to deployment and monitoring. A notable feature is the Cloud Cost Management tool, which identifies and mitigates cost anomalies in real-time, helping companies control their cloud spending. Harness operates on a subscription model and aims to assist a wide range of clients, from large enterprises to startups, in accelerating software delivery while maintaining quality and cost efficiency.

Company Stage

N/A

Total Funding

$389.1M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

24%

1 year growth

27%

2 year growth

25%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of AIDA (AI Development Assistant) enhances developer productivity by automating tasks like build failure resolution and security vulnerability detection.
  • The $150 million in new financing will enable Harness to expand its platform, integrate generative AI, and enter new geographic regions, offering significant growth opportunities.
  • Harness's subscription-based model ensures a steady stream of recurring revenue, making it an attractive option for long-term career stability.

What critics are saying

  • The competitive CI/CD market requires continuous innovation to maintain a leading position, posing a challenge for Harness to consistently outpace rivals.
  • Expansion into new markets and the integration of advanced AI capabilities may stretch resources thin, potentially impacting the quality and reliability of existing services.

What makes Harness unique

  • Harness stands out with its dual focus on intelligent software delivery and cloud cost management, offering a comprehensive solution that addresses both development efficiency and cost control.
  • The company's Cloud Cost Management (CCM) solution provides real-time cost anomaly detection, a feature not commonly found in traditional CI/CD platforms.
  • Harness's recent $150 million funding round underscores its financial stability and commitment to integrating advanced AI capabilities into its platform.

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Benefits

Competitive salary and early-stage stock options

Comprehensive healthcare benefits

Flexible Spending Account (FSA)

Flexible work schedule

Employee Assistance Program (EAP)

Paid Time Off & Parental Leave

Monthly, quarterly, & annual social and team building events

TGIF-Off program

Remote office stipend

Monthly internet reimbursement

Monthly Food & Beverage Reimbursement Program