Business Development Representative

Confirmed live in the last 24 hours

Locations

Chicago, IL, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Cold Calling

Sales

Requirements

Creating and prioritizing strategic target account lists with Account Executives
Generating new business pipeline for Account Executives through cold calling, email, social etc
Providing a great experience for Intercom's prospective customers
Maintaining an up-to-date knowledge of our product and its value to customers
Demonstrating an ability to attract new customers
Working with other functions to improve business processes
Engaging in team development and mentoring
Strong desire to be in Sales and build a career with Intercom
1-2 years of customer-facing work experience (Sales and/or SaaS experience is a +)
Prospecting skills (cold calling, email, social)
Proven record of success and hitting KPI's
Highly motivated and self-driven
Strong organisation and time management
Proactive, collaborative and coachable
Intellectually curious and problem solving
Proof of eligibility to work in the United States is required

Desired Qualifications

Bachelor's Degree preferred
Familiarity with these systems and tools: (SFDC, SalesLoft, Dialpad, Zoominfo)

Intercom is redefining how businesses support their customers using powerful messaging and automation.

Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.

Join the company helping businesses grow revenue through in-product messaging, and so much more!

What’s the opportunity? 🤔

As an Outbound Business Development Representative, your role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom, and moving them forward in the sales process. As Intercom’s first point of contact, you play a key role in building the Intercom brand, creating a great first impression, and building momentum for not only the sales team but the company as a whole. We’re in the early days of building a world-class sales organisation, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Sales Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.

What will I be doing? 🚀

Creating and prioritizing strategic target account lists with Account Executives
Generating new business pipeline for Account Executives through cold calling, email, social etc.
Providing a great experience for Intercom’s prospective customers
Maintaining an up-to-date knowledge of our product and its value to customers
Demonstrating an ability to attract new customers
Working with other functions to improve business processes
Engaging in team development and mentoring

What skills do I need? 📖

Strong desire to be in Sales and build a career with Intercom
1-2 years of customer-facing work experience (Sales and/or SaaS experience is a +)
Prospecting skills (cold calling, email, social)
Proven record of success and hitting KPI’s
Highly motivated and self-driven
Strong organisation and time management
Proactive, collaborative and coachable
Intellectually curious and problem solving

Bonus skills & attributes 🙌

Bachelor’s Degree preferred
Familiarity with these systems and tools: (SFDC, SalesLoft, Dialpad, Zoominfo)

Benefits 😍

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Open vacation policy and 10 corporate holidays
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).

Is this role not quite what you’re looking for? Join our Talent Community to stay connected with us.

501-1,000 employees

Website

Engagement OS

Company Overview

Intercom's mission is to make internet business personal. Their vision at Intercom is to bring a Messenger-first, personal experience, to all customer and business communication.

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Company Core Values

We’re optimistic and positive
We think big and start small
We obsess about our customers’ success
We go further together
We’re confident, yet humble
We make every day count