Givelify is a remote-first, fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 1.3 million generous donors, we have helped over 60,000 nonprofits and places of worship raise more than $4 billion. Together, we are changing our world with kindness and generosity. 

Inc. 5000, the Stevie® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.

Come make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

We seek a Director of Customer Marketing to join our virtual team. This role presents an amazing opportunity to implement world-class customer marketing strategies and processes. You will gain high visibility with Givelify executive leadership by delivering easy-to-understand messages and content to customers. Your work will help more people donate to the organizations they care about. This will also help organizations raise more money; together, we will put more good into the world.

As a Director of Customer Marketing, you will get to:

• A customer marketing strategy that inspires more people to donate to the organizations they care about and helps organizations raise more funds
• Helping new donors and organizations find success with Givelify right away with onboarding programs that anticipate their wants and needs, deliver and delight them
• Increasing engagement, retention, and lifetime value of donors and organizations through cross-selling, upselling, and thought-leadership programs
• Getting more customers promoting Givelify with advocacy and community programs that bring them value

To be successful in this role, you will also:

• Partner with the customer success team to develop and execute customer engagement and advocacy strategies relevant to customer segments 
• Work with product teams to design and implement onboarding and growth programs that help donors give on a regular basis and organizations raise more funds, as well as communicate important updates about our platform 
• Lead and manage customer engagement and communication programs such as ongoing nurture and lifecycle campaigns to maximize customer success on the platform  
• Build high-touch marketing programs for high-value organizations and donors by partnering with our customer success team 
• Build low-touch marketing programs that engage and educate a volume of smaller customers to use Givelify successfully

Your experience:

Your superpowers:

Our Culture:

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces. 

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.    

At the heart of everything we do are our giving community, our donors, and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.

About Givelify:

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of more than1.3milliongenerous people support their favorite churches, places of worship, nonprofits, and causes withover $4billionin donations acrossover60,000 organizations.Givelify leads all giving apps on the App Store and Google Play Store withmore than 90,000 verified authentic reviews with an average 4.9 out of 5-star rating.

Ready to grow the world’s most loved mobile giving app? Apply below.