Full-Time
Sales Associate
Updated on 9/3/2026
Staples
10,001+ employees
Office supplies retailer and services provider
No salary listed
Cambridge, ON, Canada
In Person
 Retail (1) |
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- Three months to one year of prior retail experience is preferred.
- Strong customer service and communication skills are required.
- Ability to work collaboratively in a team environment is required.
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology, and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards, including planograms and stocking.
- Maintain Health and Safety, Asset Protection, and Privacy Policies.
- Engage with and sell to all customers by offering tailored products and services using the available tools and techniques in the selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to address their concerns effectively, or refer them to a manager or supervisor.
- Maintain a clean and safe store environment by dusting, front-facing products, and ensuring demo units are clean and functional.
Draft summary for Staples describing its business model and value proposition.
Company Size
10,001+
Company Stage
Grant
Total Funding
$16M
Headquarters
Framingham, Massachusetts
Founded
1986
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Simplify's Take
What believers are saying
- Party City launched in Staples on April 21, 2026, expanding celebration traffic.
- Christianbook partnership announced August 25, 2026, adds back-to-school and homeschool fulfillment volume.
- Stanton Optical shop-in-shops keep adding high-margin services to Philadelphia-area Staples.
What critics are saying
- Staples is closing Goleta, Frederick, Waterville, and Levittown stores during 2026.
- A WARN filing cut 109 La Mirada jobs, effective October 9, 2026.
- Sycamore's shrink-to-grow strategy risks Staples becoming a shrinking logistics shell, not a retailer.
What makes Staples unique
- Staples now bundles Party City, printing, balloons, and signage inside 700-plus stores.
- Christianbook uses Staples' La Vergne, Tennessee facility for nationwide fulfillment speed.
- Chief Growth Officer Chris Powers, promoted March 2026, unifies pricing, marketing, and e-commerce.
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Benefits
Employee Discount
Health Insurance
Dental Insurance
401(k) Retirement Plan
Professional Development Budget
Performance Bonus
Growth & Insights and Company News
6 month growth
↑ 9%1 year growth
↑ 9%2 year growth
↑ 9%Christianbook has partnered with Staples to accelerate order delivery across the US by integrating its fulfilment operations into Staples' logistics facility in La Vergne, Tennessee. The move brings Christianbook's product range, including books, homeschool curricula, bibles, gifts, and church supplies, into Staples' warehouse ahead of the homeschool season. The partnership will also relocate Christianbook's personalisation capabilities to Tennessee, enabling customisation of thousands of products with names, logos, or phrases. Julian Santos, senior vice president of operations at Christianbook, said the collaboration positions the company closer to customers nationwide, ensuring faster delivery. Ryan Hanson, chief supply chain officer at Staples, said combining Christianbook's product expertise with Staples' logistics capabilities creates a strong foundation for improved fulfilment and customer experience.
WAREHAM SCOOP: Staples closing Wareham store, Ross Dress For Less set to replace them! Staples will be closing its Wareham Crossing location this fall, but the space won't be empty for long. Ross Dress For Less will be moving in! The office supply giant will be closing its Wareham location on October 10th. The store is located at 2421 Cranberry Highway in Wareham, part of Wareham Crossing. A new tenant is already lined up to take over the space. Ross Dress For Less is coming soon to the soon-to-be former Staples in the Wareham Crossing shopping center. The store will occupy roughly 20,300 square feet of space with construction to begin in early 2027. The chain currently has no locations in Massachusetts though they will open new locations in Chicopee and West Springfield this fall and will open a new location in Danvers later this year. Ross has been steadily working their way up the East Coast, opening new stores in Connecticut and New York over the past year. The discount retailer offers the best bargains on the latest trends in clothing, shoes, home decor and more! Stay tuned for more information on their opening! The chain will open additional Massachusetts locations in Chicopee, West Springfield, and Danvers; with more being eyed. Look for them to open in late spring 2027!
Staples' Biggest Wholesale Partner Essendant Shrinks Again as 531 Jobs Disappear in Four States. Tonernews.com, August 12, 2026. USA
Will Trader Joe's come to Camino Real Marketplace? With the pending closure of Staples at 7015 Market Place Drive in the Camino Real Marketplace, there is now a terrific potential landing spot for Trader Joe's which has sought a space in or near Camino Real Marketplace since at least 2008. That year, CompUSA closed in the popular shopping mall and Trader Joe's inquired about taking half of their space. Not wanting to chop up a rare big box retail space, the spot was instead leased to Best Buy. In 2022 I put out an update about Trader Joe's ongoing search of the Goodland near Storke Road. Now a prime spot in the heart of Camino Real Marketplace, with plenty of parking, will be available this August. Update: Reader BJ says an employee at Camino Real Marketplace has stated that the next tenant in that space will be TJ Maxx. More than a little bummed (I live just a block away).
The staples store in Goleta is closing. July 16, 2026|by Erik Torkells - - - "Staples is shuttering its doors in Goleta - the superstore's only location in Santa Barbara County - in late August." It's amazing it has lasted this long. - Santa Barbara News-Press - - - "Boating and fishing supply store West Marine, located at the Santa Barbara Harbor, is set to close its doors. [...] There is no timeline for an official closing date." - Noozhawk - - - The inaugural Santa Barbara Invitational Concours car show will be November 7 and 8. - Montecito Journal - - - "Vacant Offices on Carpinteria Bluffs Could Become 31 Housing, Work Units [...] An early proposal from Palm Lofts owner Peter Lewis would include 20 live-work units and 11 housing units at 6185 Carpinteria Ave." - Noozhawk - - - The Goleta Design Review Board has apparently had enough of the "modern farmhouse" style, at least in condo mode. "Members ask applicant City Ventures to return in August with revisions for the proposed 46-unit development" at "5955 Calle Real, next to Bowlero and near the Calle Real Shopping Center." - Noozhawk - - - The New York Times recaps Sable Offshore Corp.'s restarting of oil production off the coast of Santa Barbara. While it's a handy overview of what's happened for anyone not paying attention, there's way too much extraneous stuff (no disrespect to the Nacho the pug) and no investigation into why the Trump administration - the most corrupt in our country's history - is going to bat for Sable to such a degree. - - - Santa Barbara Planning Commission Devon Wardlow is joining the race for the District 4 seat ("San Roque, the upper Eastside, Coast Village Road, and a portion of the foothills") on the city council. - Santa Barbara News-Press - - - In Carpinteria, "Vice Mayor Mónica Solórzano (District 1) and Councilmember Julia Mayer (District 3) will seek re-election, while Councilmember Al Clark (District 5) plans to step down at the end of his term in December." - Noozhawk ················