Full-Time

Sales Manager / Sales Manager in Training

Posted on 1/23/2025

CarMax

CarMax

10,001+ employees

Retailer of used cars with no-haggle pricing

Automotive & Transportation
Consumer Software
Financial Services

Mid, Senior

Irving, TX, USA

Category
Field Sales
Sales & Account Management

You match the following CarMax's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Manage a staff of full-time and part-time sales consultants and sales consultants in training.
  • Analyze and make effective decisions by comparing and evaluating possible courses of conduct after the various possibilities have been considered.
  • Multi-task in a high energy, fast-pace work environment.
  • Speak and listen effectively in dealing with associates and customers.
  • Use word processing, spreadsheet and other programs, displaying average PC skills, as necessary to gain knowledge of company performance.
  • Complete CarMax provided training as required.
Responsibilities
  • Manage Sales Associates by developing relevant skills to achieve sales goals using various methods and tools including: The Sales Performer, providing one-on-one training, conducting sales refresher training, conducting mentor debriefs, and overseeing new sales consultant training.
  • Conduct interviews and participate in the selection process of Sales Associates.
  • Make hiring and firing suggestions, recommendations and decisions regarding Sales Associates.
  • Make suggestions, recommendations and decisions regarding the advancement, performance management, promotion or other change of status of Sales Associates.
  • Train and coach Sales Associates.
  • Conduct performance reviews by assessing Sales Associate productivity.
  • Schedule and apportion the work of Sales Associates.
  • Effectively address associate concerns, complaints and grievances.
  • Evaluate team performance and sales results and develop strategies and detailed action plans to improve Sales Associate effectiveness.
  • Respond and effectively resolve customer complaints.
  • Provide for the safety and security of associates and the store property.
  • Perform all of the duties above, and other matters of significance, by customarily and regularly exercising discretion and independent judgment.

CarMax is a leading retailer in the used car market in the United States, known for its no-haggle pricing system that simplifies the buying process for customers. The company buys used cars, reconditions them, and sells them at competitive prices, while also offering financing options and extended service plans. CarMax stands out from competitors by prioritizing transparency and trust, as well as focusing on employee well-being, including hiring military veterans. The goal of CarMax is to continuously improve its services and maintain its position as the largest retailer of used cars in the U.S.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Richmond, Virginia

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • CarMax's focus on EV inventory aligns with global sustainability trends, attracting eco-conscious consumers.
  • Partnerships for AI-driven customer service enhance engagement and streamline operations.
  • Expansion into VR showrooms could attract tech-savvy customers and enhance digital shopping.

What critics are saying

  • Competition from online-only platforms like Vroom and Carvana could erode CarMax's market share.
  • Rising interest rates may make financing more expensive, potentially reducing sales.
  • Supply chain disruptions could affect CarMax's inventory levels and sales.

What makes CarMax unique

  • CarMax offers a no-haggle pricing system, ensuring stress-free transactions for customers.
  • The company uses technology to enhance customer experience, including online purchases and appraisals.
  • CarMax is committed to employee well-being, offering comprehensive benefits and military hiring.

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Benefits

Professional Development Budget

Flexible Work Hours

Company News

MarketBeat
Dec 11th, 2024
Neo Ivy Capital Management Makes New Investment in CarMax, Inc. (NYSE:KMX)

Neo Ivy Capital Management makes new investment in CarMax, Inc. (NYSE:KMX).

DMG Energy
Dec 27th, 2024
Why Is CarMax, Inc. (KMX) Among the Best Car Repair Stocks to Invest In Now?

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Richmond Times-Dispatch
Aug 24th, 2024
CarMax laid off more than 400 employees this summer; 14 in Richmond area

CarMax, the Goochland County-based used car seller, has laid off about 415 employees nationwide this summer, including 14 Richmond-area employees.

Richmond BizSense
Aug 22nd, 2024
Goochland-based CarMax lays off more than 400 employees in recent weeks

Goochland-based CarMax lays off more than 400 employees in recent weeks.

Retail Press Releases
Sep 25th, 2024
CarMax Earns Spot on Fortune's Best Workplaces in Retail List for the Tenth Consecutive Year

CarMax earns spot on Fortune's Best Workplaces in Retail list for the tenth consecutive year.

Stock Titan
Sep 25th, 2024
CarMax Earns Spot on Fortune's Best Workplaces in Retail List for the Tenth Consecutive Year

CarMax (NYSE: KMX) has been named to Fortune magazine's 2024 Fortune Best Workplaces in Retail(TM) list for the 10th consecutive year, ranking #6 in the large company category.

Forbes
Jan 3rd, 2025
CarMax's Virtual Assistant, Skye, Balances Tech With A Human Touch

As an early use case, CarMax partnered with Carnegie Mellon University and other experts to explore how conversational agents could assist customers before and during a test drive.

Sports Business Journal
Dec 3rd, 2024
WNBA's Valkyries add CarMax as founding partner

The Valkyries today announced CarMax as a Founding Partner of the team, naming CarMax the official used car retailer of the Valkyries.

Business Wire
Oct 17th, 2024
Treehouse Secures $16.6M Series A Funding to Scale Electrification Installations Nationwide

Treehouse, a software-enabled installation platform for electrification projects, today announced $16.6M in Series A funding. The round includes parti

Web Biz Market
Sep 28th, 2024
CarMax Inventory Surges After Earnings: Extra Room to Run?

Because of the declines in automobile values at dealerships throughout the nation, CarMax purchased 61.4% extra vehicles from these reductions.

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