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At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!

Company Culture is at Our Core

Our 10 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run. 
Do our values speak to you?

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

Company Perks: Quick Reference

• Zappos pays 100% of every employee’s medical, dental, and vision benefits.

• Zappos pays 100% of 12 therapy, mental health, or coaching session annually.

• A multitude of benefits and incentives to stay mentally and physically healthy and fit.

• Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.

• Paid time off for life, vacations, staycations, and rest.

• A generous Zapponian discount program.

• Make an impact through volunteer adventures and other community programs.

• Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% Zappos.com discount.

1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout [noun| you’re a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.

The Senior Software Engineer will participate in all phases of software development to build services to support the goals of the organization. 

This position will be responsible for driving service and product performance opportunities, from idea generation to scoping, to strategy building and ultimately automation for self-monitoring, self-diagnosing and self-healing solutions. Additionally, the Senior Software Engineer will creatively deal with ambiguity and juggle cross-organization complexity. 

WHAT YOU WILL BE DOING:
• Own the solution architecture and design across Salesforce, Marketing Cloud and other
applications supporting the Sales and Marketing teams.
• Work with functional and business clients to determine solutions that drive additional
business value.
• Create technical specifications and provide analysis between current and future states.
Be a technical subject matter expert.
• Establishes and evolves best practices for the development efforts within the Salesforce
Marketing Cloud platform
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce
• Customize Salesforce to fit business requirements. Resolve technical issues in areas of
ownership
• Leads the migration and development of Salesforce applications for business
stakeholders
• Understands underlying Data.
• Pro-actively identify opportunities to leverage Salesforce.com in innovative ways to improve
existing business processes, and support an organization scaling at a rapid pace

WHAT YOU BRING TO THE TABLE:
• 5+ years of experience in custom Salesforce Development with minimum 3+ years as a
Salesforce Architect.
• Experience working with business and technical stakeholders from global cross functional teams
• Deep understanding of the Salesforce platform, including its features, functionalities,
limitations, and best practices
• Experience in Data modelling and ingestion, backend API integration approaches for
campaign setup
• Experience building services using AWS services.
• Strong knowledge of Salesforce marketing cloud tools – data extensions, automation
studio, journey builder, Datorama reporting.
• Experience with Ampscript, data architecture, SQL and ETL processes.
• Experience with HTML/CSS/ JavaScript required.
• Professional experience in campaign/data migration and data analysis
• Experience with Mobile connect, Mobile Push, Salesforce Customer Data Platform
• Experience creating complex journeys, master audience lists, self-service audience
segmentation using automations, data extensions, and SFMC SQL.
• Understanding of B2C marketing, at scale
• One or more current Salesforce certifications (Administrator/Advanced Administrator,
Platform Developer 1 or 2, App Builder, Sales/Service Cloud).

This role is open to candidates physically located in the following metropolitan statistical areas: Las Vegas, NV; New York, NY; and Seattle, WA. Candidates who are not physically located in one of these areas may not be considered for this role.

The expected base pay range for this position is $153,000-174,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience.  In addition, a full range of medical and other benefits is offered.

The Fine Print

Applicants must be authorized to work for any employer in the U.S. Zappos is unable to sponsor or take over sponsorship of an employment visa for applicants at this time.

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected] or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.