Principal, Customer Marketing & Design - Remote @ League

Principal, Customer Marketing & Design - Remote

Posted on 3/8/2022

INACTIVE

Locations

Chicago, IL, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Figma

Marketing

Salesforce

PowerPoint/Keynote/Slides

Requirements

BA, MBA or equivalent
Strong Design Skills - Figma, Adobe Suite, Google Slides
Strong Email Marketing and Journey Building Experience
Experience building, testing, and deploying campaigns in Salesforce Marketing Cloud preferred

Responsibilities

Work with cross-functional teams to build rapport with customers in order to increase renewals, referrals, and user adoption/engagement
Develop and present creative, strategic marketing solutions to customers that help solve for complex problems
Utilize Salesforce Marketing Cloud to build, execute, and measure omni-channel customer campaigns, including but not limited to, email campaigns and push notifications
Project manage campaigns and communicate with internal and external stakeholders for reviews and approvals
Design and manage library of up-to-date marketing resources for the Customer Success team (ex. decks, brochures, posters); continuously work with team to identify and fill gaps
Support Customer Success leadership with presentation and collateral design for key customer touchpoints and initiatives
Collaborate with Marketing and Design teams on new concepts and initiatives that will impact League customers
Identify scalable marketing solutions and opportunities to experiment (A/B test) to inform future customer marketing initiatives
Contribute to internal and external process design and improvement to support League's growth and customer satisfaction

Help Us Shape the Future of Healthcare

At League, we’re big on building connections - both through our product and with each other. Our platform is consumer centric, personalized and always on. We’re reimagining the health benefits experience to give people a more consumer-centric way to manage their health: immediate, seamless, and tailored to their unique needs. It’s a front door to healthcare that empowers people to live healthier, happier lives. Every day.

Position Summary:

As Principal, Customer Marketing your mission is to maximize adoption, engagement, and League’s customer impact through strategic marketing initiatives.

You will partner with your Customer Success colleagues to build meaningful relationships with customers (businesses in variable markets) by delivering innovative marketing solutions that address complex problems. You are a marketing expert who lives in the detail and can communicate ideas and solutions in a clear and compelling way.

In this role, you’ll work arm-in-arm with League’s Member Marketing and Design teams to conceptualize, produce, and measure best-in-class marketing campaigns and collateral that increases awareness, loyalty, and retention with both customers and end-users.

You are a strategic thinker with a design and digital marketing skill set who thrives in a fast-paced, collaborative environment where every day is different. You are a strong communicator who is excited by new opportunities to get creative, experiment, and exceed customer expectations.

In this role, you will:

Work with cross-functional teams to build rapport with customers in order to increase renewals, referrals, and user adoption/engagement
Develop and present creative, strategic marketing solutions to customers that help solve for complex problems
Utilize Salesforce Marketing Cloud to build, execute, and measure omni-channel customer campaigns, including but not limited to, email campaigns and push notifications
Project manage campaigns and communicate with internal and external stakeholders for reviews and approvals
Design and manage library of up-to-date marketing resources for the Customer Success team (ex. decks, brochures, posters); continuously work with team to identify and fill gaps
Support Customer Success leadership with presentation and collateral design for key customer touchpoints and initiatives
Collaborate with Marketing and Design teams on new concepts and initiatives that will impact League customers
Identify scalable marketing solutions and opportunities to experiment (A/B test) to inform future customer marketing initiatives
Contribute to internal and external process design and improvement to support League’s growth and customer satisfaction

About you:

BA, MBA or equivalent
Strong Design Skills - Figma, Adobe Suite, Google Slides
Strong Email Marketing and Journey Building Experience
Experience building, testing, and deploying campaigns in Salesforce Marketing Cloud preferred

At League, everyone is welcome. We believe individuals should not be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at [email protected]gue.com.

Here are some additional resources to learn more about League:

Learn more about us in this short video!

League, Cleveland Clinic collaborate to make employees healthier across North America

League and Loblaw bring next-generation digital health platform to customers

League Completes Workday Approved Integration

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201-500 employees

Website

Digital health platform

Company Overview

League is on a mission to power the digital transformation of healthcare. The company is building digital infrastructure for better consumer health experiences.

Benefits

Personalized benefits plan
Health, Lifestyle & Learning spending accounts
Flexible medical and dental plans
Fertility treatment support
Paid parental leave and baby bonus
Unlimited PTO
Free mental health counselling and support
Employee Stock Option Program
Exclusive access to a curated wellness marketplace
Sabbatical program
RRSP/401K accounts
High-impact onboarding
Extra-long holiday weekends
Mental health (wellness) days

Company Core Values

Creating a healthier future.
Building a dream team.
All owners.
Aspiring to live our best lives.
In it to win it.