Senior Program Manager

The program manageris responsible formanaging large complex programs that have some orall ofthe following characteristics

• Initiatives or features that span platforms, product groups,productsor services

• Complex business or customer interfaces 

• Multiple internal and/or external dependencies

• Cross brand,platformor product integrations

Delivery

• Coordinates strategy, roadmap & release planning, dependency mapping, backlog management and executionof initiativesor features that span platforms, product groups, products, services, IT, legal, compliance, etc.

• Manages handoffs or transitions of information and/or deliverables

• Identifiesand captures impediments, raises them with leaders to resolve them

• Builds and continually improves information radiators to ensure proper visibility and transparency 

• Manages orfacilitatesprogram or platform backlog,metricsand flow of work

Facilitation

• Defines purpose and outcomes, designs meeting flow for complex problems or to achieve objectives

• Facilitates planned and/or collaborative meetings or workshops for distributed teams or diverse groups

• Ensures post meeting or workshop activities are followed through on

Communications

• Utilizes appropriate & effective communication

• Maintainsaccurate& transparent informationto stakeholders and interested parties

Creative Problem Solving

• Facilitates brainstorming sessions toidentifyproblems, perform root cause analysis, and develop potential solutions at product and platform level

• Promotes a positive team environment that is diverse and inclusive

• Assertive but empathetic with good emotional intelligence

• Facilitates development of hypothesis, experiments and measurements for initiatives or features

Soft Skills

• Curious with an appetite forlistening, learningand supporting teams spanning a wide array of technologies and practices

• Self-motivated and decisive 

• Strong leadership,diplomacyand motivational skills

• Excellent communication, written, verbal & presentation skills

• Demonstrates a high degree of adaptability

• Is open to change andnew information

• Effectively deals with ambiguity and proactivelyassistsothers to embrace change

• Excellent facilitation, conflict mediation, and situational awareness skills.

The target compensation for this position is $110,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions.

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