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Murgado Automotive Group

Automotive dealerships and service centers

Finance Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • Previous experience as an Automotive Finance Manager or in a similar role within a dealership is required.
  • A strong understanding of automotive financing, lender relations, and compliance regulations is required.
  • Experience with modern dealership management system platforms and menu-selling tools is required; Tekion experience is preferred.
  • The role requires strong communication skills to explain complex financial products in plain language.
  • The role requires the ability to negotiate with lenders and product providers.
  • The role requires attention to detail to ensure contracts are accurate and compliance requirements are met.
  • The role requires proficiency in dealership management software, Microsoft Office, and customer relationship management tools.
  • A high school diploma or GED is required.
  • A valid driver's license and clean driving record are required.
  • The role requires flexibility to work evenings and weekends as needed.

Responsibilities

  • Receive structured deals from Desk, Floor, and Digital Sales Managers.
  • Secure financing from lenders and financial institutions while ensuring competitive rates and terms.
  • Accurately process loan applications, contracts, title paperwork, and registration documents.
  • Monitor loan approvals and ensure timely funding.
  • Present extended warranties, service contracts, guaranteed asset protection, maintenance plans, and other protection products as customer value.
  • Explain products clearly so customers understand what they are buying and why it matters.
  • Match products to customer needs and recommend suitable options.
  • Maximize per-vehicle-retail through expertise and value rather than pressure.
  • When not with a customer, work at the desk or in the showroom and support the active sales process.
  • Support deal structuring alongside Sales Managers and help close deals before they reach the finance office.
  • Engage with digital sales opportunities and respond to online customers as promptly as walk-in customers.
  • Collaborate with the sales team to convert customer opportunities.
  • Ensure compliance with all federal, state, and local regulations related to automotive financing and lending.
  • Maintain accurate records of transactions, contracts, and customer interactions in Tekion.
  • Stay current on regulatory changes and ensure the dealership remains compliant.
  • Treat customer interactions as the final impression of the dealership.
  • Answer customer questions honestly and build confidence in their purchase.
  • Keep the finance process moving to avoid excessive customer wait times.
  • Address customer concerns and objections with a problem-solving approach.
  • Maintain strong relationships with financial institutions, lenders, and product providers.
  • Negotiate competitive programs and rates that benefit customers and the dealership.
  • Stay informed about lender guidelines, rate changes, and approval criteria.
  • Work collaboratively with Sales Managers.
  • Provide feedback on deal quality and customer expectations to improve upstream sales processes.
  • Assist in training sales staff on finance-related processes, credit basics, and product knowledge.
  • Use Tekion to manage deals, contracts, and reporting.
  • Meet performance measures for front-end, back-end, and total per-vehicle-retail; product penetration rates; funding speed; customer satisfaction scores; compliance; and chargebacks.

Desired Qualifications

  • A bachelor's degree in finance, business, or a related field is preferred.
  • Experience with Tekion is preferred.

About the Company

Murgado Automotive Group

Automotive dealerships and service centers

Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.

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