Full-Time
Business Analyst
Westpac
10,001+ employees
Banking and financial services for customers
No salary listed
Sydney NSW, Australia
In Person
 Business & Strategy (1) |
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- Minimum 3 years’ experience working as a Business Analyst, delivering business or operational change initiatives
- Demonstrated experience working on transformation or largescale change programs, preferably within financial services
- Strong capability in requirements elicitation, documentation and traceability, including functional requirements and business rules
- Proven experience analysing business processes, customer journeys and operational impacts across multiple stakeholders and teams
- Experience working in environments where business change is enabled by technology platforms or vendor solutions, without needing to be a technical specialist
- Familiarity with Agile and/or hybrid delivery approaches and tools such as JIRA and Confluence
- Strong stakeholder engagement skills, with the ability to translate complex business concepts into clear, practical outcomes
- Excellent written and verbal communication skills and strong attention to detail
- Comfortable working through ambiguity and change in fast paced delivery environments
- Working closely with business stakeholders and subject matter experts to understand customer, regulatory and operational needs, and translate these into clear, well-structured business and functional requirements
- Analysing and documenting current state and future state business processes, including impacts across the value chain
- Supporting change initiatives where solutions involve system integrations or external platforms, ensuring business requirements and impacts are clearly articulated and understood by delivery teams
- Performing gap and impact analysis to identify implications to customers, operations, risk and compliance arising from business change
- Developing and maintaining high quality documentation including business requirements, functional requirements, process flows, user stories and acceptance criteria, in compliance with Westpac’s frameworks and policies
- Liaising with cross functional teams (technology, risk, operations, vendor) to support alignment between business intent and delivered outcomes
- Supporting testing and implementation activities from a business readiness and requirements validation perspective, including User Acceptance Testing where required
- Identifying and supporting the management of risks, issues, dependencies and assumptions related to business change
- Monitoring progress of key project deliverables and providing regular updates to leadership and stakeholders, ensuring milestones are achieved
- Experience in wealth management, trading platforms or investment products is preferred but not required
Westpac is an Australian bank offering a wide range of financial services for individuals and businesses, including everyday banking, loans, payments, and digital banking.
Company Size
10,001+
Company Stage
IPO
Headquarters
Sydney, Australia
Founded
1817
Simplify's Take
What believers are saying
- Maggie Shi accelerates GenAI adoption across Westpac's enterprise operations.
- Dr. McMullan transforms bank's data, digital, and AI capabilities since September 2025.
- Westpac funds pharmacy sector's digital upgrades amid strong healthcare demand.
What critics are saying
- CBA talent poaching continues; Westpac loses AI engineers within 12 months.
- Agentic AI deployment fails at scale due to undefined regulatory scrutiny in 18 months.
- AUSTRAC fines Westpac $700M again for AI-biased decisions lacking audit trails.
What makes Westpac unique
- Westpac created Chief AI Innovation Officer role for Maggie Shi in April 2026.
- Shi brings 25 years expertise from CBA and Meta in agentic AI scaling.
- Shi reports to Dr. Andrew McMullan, who joined September 2025 from CBA.
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Benefits
Flexible Work Hours
Paid Vacation
Paid Sick Leave
Professional Development Budget
Company News
Westpac flags a$75m profit hit from RAMS sale. Westpac Banking Corporation has announced that the sale of its RAMS mortgage portfolio will reduce half-year net profit by A$75 million (US$53.2 million). The Big Four bank also said it faced a more challenging environment due to the impact of the United States war with Iran on crude oil prices. Westpac (ASX: WBC) said its first half results for the 2026 financial year (H1 FY26) included a notable item related to transaction costs for the sale of its $21.4 billion RAMS portfolio to a consortium including Pepper Money (ASX: PPM), KKR and Pimco. "This reduced reported net profit after tax by $75 million," the bank said in an ASX announcement. It also said geopolitical uncertainty and the associated increase in market volatility had reduced the net interest margin in its Treasury and Markets division to seven basis points in Q2 from 15 basis points in Q1 FY26. Join its community of decision-makers. No card required Foreign currency translation from the 6% depreciation in the New Zealand dollar average exchange rate had affected revenue and costs. Westpac said the revised economic outlook had been reflected in a base case provision scenario, and a new portfolio overlay had been added for energy-intensive sectors, resulting in an increase in credit provisions in H1. As a result, the ratio of capital to credit risk-weighted assets increased to about 129 basis points, and the bank made a credit impairment charge of 10 basis points of average gross loans. "With the supply shock from the energy market disruption expected to result in higher inflation and higher interest rates, an expected slowing in economic growth will create a more challenging environment for some customers," Westpac said. The bank will issue its H1 FY26 results on Tuesday, 5 May 2026.
Alkane Resources has executed an A$110 million revolving credit facility and A$40 million contingent instrument facility with a syndicate of four Australian banks: ANZ, Commonwealth Bank of Australia, Macquarie Bank and Westpac Banking Corporation. The RCF will be used for general corporate purposes, whilst the CIF will return up to A$40 million in cash currently backing performance guarantees across the company's operations. Alkane is not required to enter mandatory gold hedging as a condition of the facility. Managing director Nic Earner said the facilities will broaden relationships with tier-one banks and provide additional liquidity for emerging opportunities. Alkane had A$232 million in cash and bullion at December 2025. The company operates three gold and antimony mines across Australia and Sweden.
LG Energy Solution has raised US$1.6 billion through a four-tranche US dollar bond issuance, according to a term sheet. The South Korean battery company's senior unsecured offering comprised US$300 million of 2029 notes at 5.0%, US$500 million of 2031 notes at 5.25%, US$300 million of five-year floating-rate notes, and US$500 million of 2036 green notes at 5.875%. The deal attracted strong demand despite volatile market conditions, with orders exceeding US$2.8 billion for the three-year tranche from 154 accounts and topping US$3 billion for the five-year fixed tranche from 178 accounts. Proceeds will fund general corporate purposes, including debt repayment and capital expenditure, whilst green note proceeds will finance low-carbon transportation and energy efficiency projects. Settlement is expected on 2 April.
Event hospitality and entertainment group EVT Group has finalised its refinancing process, increasing the main debt facilities to $750 million, from $650 million in 2023.
What's the most visited healthcare destination? Australians are increasingly turning to community pharmacies for frontline healthcare, according to the Community Pharmacy Industry Insights Report 2026 release by the Pharmacy Guild of Australia in partnership with Westpac. The report shows Australians visited their local pharmacy 18 times on average last year, making pharmacies the most frequently accessed part of the primary healthcare system. With more than 6000 community pharmacies nationwide and extended opening hours, community pharmacies are now the most accessible healthcare destination in the country. According to the report, community pharmacists delivered more than 80,500 consultations for the diagnosis and treatment of non-complex urinary tract infections (UTIs) in 2025, while administering 29% of all influenza vaccinations. At the same time, online pharmacy transactions fell by 10%, despite broader retail trends favouring digital shopping. According to the Pharmacy Guild of Australia, "the data suggests Australians want in-person expert support, particularly for health conditions that can't wait". 'Shift in the way aussies access healthcare' Pharmacy Guild National President Professor Trent Twomey, says the findings confirm a significant shift in the way Australians access healthcare. "Community pharmacy is Australia's most accessible and trusted frontline primary healthcare destination," he says. "Australians visit Retail Pharmacy Magazine every 3 weeks on average, often when they can't get into a GP, when a child can't sleep because of an ear infection, or when that painful UTI strikes and they need immediate help. "Retail Pharmacy Magazine know 90% of Australians support the expansion of in-pharmacy care, and patients are voting with their feet. "They want timely care from highly trained health professionals they trust. "That's exactly what community pharmacists provide every day across the country." 'Strong confidence and investment across the sector' The report also identifies rapid business transformation across community pharmacy, including digital check-in systems, private consultation rooms, automated dispensing technology, and new partnership models with allied health professionals. Westpac's National General Manager Healthcare & Professional Services, Belinda Hegarty, says the bank is seeing strong confidence and investment across the sector. "Community pharmacy remains one of the most resilient and future-ready parts of Australia's health economy," she says. "Retail Pharmacy Magazine is seeing consistent demand for funding to support modern care models, digital upgrades and expanded clinical service offerings. "The pharmacies investing in contemporary, patient-centred models are experiencing stronger growth and deeper community engagement - and they are increasingly becoming local health hubs delivering care where and when communities need it."