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Content Designer, Platform
Posted on 4/30/2021
INACTIVE
Locations
Mountain View, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Atlassian
Confluence
JIRA
Management
Marketing
UI/UX Design
Requirements
  • Ability to think beyond traditional software documentation and see the broader outlines of the content strategy
  • A growth mentality that balances data-informed insights alongside synthesizing customer research streams in a fast paced environment
  • The ability to identify, analyze, and manage relationships with and between partners
  • Experience engaging technical audiences across several channels
  • Strong storytelling skills and a flexible, friendly approach to team collaboration
  • Following and contributing back to content design systems
  • Writing high-quality documentation while maintaining a consistent voice and tone
  • Applying content strategy techniques such as auditing, identifying common patterns, able to test concepts, information architecture
  • Educating other content creators, testing and validating content, engaging with product managers, developers, and designers
Responsibilities
  • Work directly with the platform, design system, brand, marketing, product management, and support teams; help improve the way our users experience their entire product journey
  • Help form an adaptable content design process across multiple streams of work
  • Experiment with different approaches to information in the UI, documentation, supporting materials, and anywhere else our customers experience information
  • Build exceptional experiences that quickly and clearly demonstrate the potential our products unlock for all teams
Atlassian

5,001-10,000 employees

Software tools for development & project management
Company Overview
Atlassian's mission is to help unleash the potential of every team. The company operates software tools – JIRA, BitBucket, Trello, and more – for team and project management.
Benefits
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Flexible or health savings accounts
  • Short-term disability insurance
  • Long-term disability insurance
  • Retirement savings plans
  • Paid time off
  • Catered lunches, wellness reimbursements, onsite fitness
Company Core Values
  • Open company, no bullshit - Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires equal parts brains (what to say), thoughtfulness (when to say it), and caring (how it’s said)
  • Build with heart and balance - “Measure twice, cut once.” Whether you're building a birdhouse or a business, this is good advice. Passion and urgency infuse everything we do, alongside the wisdom to consider options fully and with care. Then we make the cut, and we get to work
  • Don’t #@!% the customer - Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first
  • Play, as a team - We spend a huge amount of our time at work. So the more that time doesn’t feel like “work,” the better. We can be serious, without taking ourselves too seriously. We strive to put what’s right for the team first – whether in a meeting room or on a football pitch
  • Be the change you seek - All Atlassians should have the courage and resourcefulness to spark change – to make better our products, our people, our place. Continuous improvement is a shared responsibility. Action is an independent one