Full-Time
Customer Service Representative 1
Mindlance
1,001-5,000 employees
No salary listed
Mason, OH, USA
In Person
On-site role in Mason, OH; 3-month contract; shift window 7:00 AM–10:00 PM EST.
 Customer Experience & Support (1) |
|---|
- Proficiency in typing, communication, and customer service
- Must be able to perform outbound calls to members and doctors’ offices; this implies active engagement in outbound communication
- Location is Mason, Ohio 45040, United States
- Contract type of 3 Months
- Work Schedule Monday through Friday 7:00 AM to 10:00 PM Eastern Standard Time with flexibility for any 8-hour shift
- Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates
- Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion
- Monitors requests via e-mail for outbound call notifications
- Additional duties as assigned
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Union City, New Jersey
Founded
1999
Simplify's Take
What believers are saying
- Skuad investment pivots into high-margin fintech payroll automation.
- EMEA, APAC, LATAM expansion captures emerging contingent workforce demand.
- CyberSN partnership creates one-stop cybersecurity talent solutions.
What critics are saying
- Payoneer acquired Skuad in 2024, wiping out Mindlance's investment.
- Payoneer uses Skuad to compete directly in global payroll services.
- Payoneer integration failures damage Mindlance's staffing client reputation.
What makes Mindlance unique
- MBE certification secures government contracts and ESG procurement advantages.
- Clinical research staffing targets high-margin talent shortage sectors.
- Acquisition of Quintrix expands specialized workforce solutions offerings.
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People at Mindlance who can refer or advise you
Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Company News
Check out Skuad on Radar. Radar is a new platform that curates the best fundraising announcements of the day.
Singapore-domiciled digital payroll platform Skuad has raised $5 million in a Series A funding round from Mindlance, show recent filings by the company to Singapore’s Accounting Corporate and Regulatory Authority (Acra).