Product Manager Intern
Masters/MBA Degree, Summer 2024
Posted on 9/14/2023

10,001+ employees

Cloud-based platform unifying and digitizing organizations' workflow
Company Overview
ServiceNow stands out as a desirable workplace due to its commitment to fostering a connected and agile environment, which is reflected in its cloud-based platform that unifies and digitizes organizations for improved workflow. The company's competitive edge lies in its ability to enable employees and customers to be more innovative, thereby shaping the future of work. As an industry leader, ServiceNow is recognized for its solutions that help organizations operate smarter and faster, demonstrating its technical prowess and forward-thinking approach.

Company Stage

Series B

Total Funding





Santa Clara, California

Growth & Insights

6 month growth


1 year growth


2 year growth

San Diego, CA, USA
Experience Level
Desired Skills
Business Strategy
Product Design
  • We are looking for full-time Masters or MBA students to join our Product Management team at ServiceNow. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company!
  • Product Management is a team sport at ServiceNow. We have a unique organization structure in which multiple Product Management roles work together to contribute to a product's success. We have two types of Product Managers within our teams: Inbound and Outbound
  • Set product vision & strategy
  • Define the roadmap, requirements & product success metrics
  • Develop and test innovative product ideas
  • Work closely with customers to understand their needs and problems to be solved
  • Own detailed competitive analysis for their feature/product
  • Enable our go to market partners
  • Define pricing & packaging (in collaboration with our pricing team)
  • Provide best practice content and guidance
  • Package and deliver in-depth competitive analysis for go to market partners
  • Drive customer usage and adoption programs
  • Occasionally provide onboarding and renewal help
  • Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives
  • Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features
  • Build familiarity with scrum process and willingness to contribute to team deliverables
  • Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue
  • Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements
  • Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated
  • Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements, and delivering product features to market
  • Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value