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Inside Solution Consultant- Customer Workflows
Posted on 7/20/2022
INACTIVE
Locations
Sorrento Valley, San Diego, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Sales
Requirements
  • Demonstrated ability to learn new technology
  • Ability to actively listen to customer requirements and provide a solution to address the customer's business issue
  • Eagerness and willingness to learn
  • Demonstrated proactive approach to perform without being told what to do
  • Ability to prioritize task and be efficient to minimize wasted effort
  • Proven ability to live up to commitments while maintaining integrity and focus on details
  • Exceptional communication and presentation skills to include technical and business concepts
Responsibilities
  • Assist Digital Sales teams in the qualification of customer needs through discovery
  • Participate across the sales lifecycle on acquiring new customers
  • Provide mentoring and training to peers, colleagues and partners
  • Demonstrate the product, both standard and tailored to prospects and existing customers
  • Generate product demo scripts and scenarios and maintain demonstration environment(s)
  • Scope and deliver Proof of Concept/Proof of Value engagements with prospects
  • Respond to Request for Information/Proposal documents
  • Stay current on product developments/releases to a level required for demo and POC/POV
  • Support Marketing events - user conferences, trade shows, webinars etc
  • Stay current on competitive analyses and understand differentiators between the company and its competitors
  • Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
  • In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
  • Act as the ServiceNow subject matter expert at executive briefings and marketing events
Desired Qualifications
  • Bachelor or Master's degree in Business or Technology is a plus
ServiceNow

10,001+ employees

Digital workflows
Company mission
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.