Full-Time
Analyst II
Systems Operations
Intercontinental Exchange
5,001-10,000 employees
Connects people to data and technology
Compensation Overview
$72.1k - $97.9k/yr
Mid
New York, NY, USA
The expected base salary for this role, if located in New York, is between $72,100 - 97,900 USD.
- Bachelor's degree or equivalent systems/application support experience.
- Intermediate-level experience with Linux Operating System.
- Proven ability to work in a service-oriented team environment.
- Strong customer focus and dedication to providing the best possible user experience.
- Effective communication skills with both technical and business resources.
- Strong logical thinking, critical thinking, and analytical problem-solving skills.
- Demonstrated reliability, flexibility, and attention to detail.
- Scheduling flexibility required.
- Provide advanced support to clients by troubleshooting and resolving more complex internal and customer issues.
- Maintain operations and administration of ICE/NYSE systems using established policies and procedures.
- Lead the management of production incidents by adhering to the Incident Management policy, including communication, escalation, and follow-up for root cause analysis.
- Prepare and maintain comprehensive documentation for troubleshooting and escalation procedures.
- Mentor and train junior analysts in troubleshooting and system administration tasks.
- Control computer systems on schedule using computer system consoles, operator checklists, and third-party software.
- Experience in the financial and investment industries/technologies.
- Intermediate Unix Shell scripting skills.
- Intermediate customer service experience.
- Good knowledge of FIX Protocol.
- Experience with enterprise monitoring solutions.
- Strong understanding of TCP/IP, UDP, and Multicast protocols.
- Working knowledge of Incident and Change Management processes (e.g., ITIL, ISO 9000, Cobit).
Intercontinental Exchange (ICE) operates a global network that connects individuals and businesses to essential data, technology, and expertise in the financial markets. ICE provides a platform where users can access market data, execute trades, and manage risk through various financial instruments. Unlike many of its competitors, ICE focuses on integrating technology with market operations, offering a seamless experience for trading and data analysis. The company's goal is to empower market participants by providing them with the tools and information they need to make informed decisions and seize opportunities in the financial landscape.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Atlanta, Georgia
Founded
2001
Simplify's Take
What believers are saying
- Increased blockchain adoption aligns with ICE's stablecoin exploration initiatives.
- DeFi platforms create integration opportunities for ICE's traditional financial services.
- Tokenized assets open new avenues for ICE's innovative trading products.
What critics are saying
- Regulatory scrutiny on stablecoins may impact ICE's partnership with Circle.
- Loss of major partners like Bank of America destabilizes ICE's digital asset strategy.
- Volatility in digital asset markets poses challenges to ICE's crypto investments.
What makes Intercontinental Exchange unique
- ICE's acquisition of AFX enhances its financial market infrastructure capabilities.
- Partnership with Circle positions ICE at the forefront of stablecoin integration.
- Daily NYSE pre-market updates offer unique market insights directly from the trading floor.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Remote Work Options
401(k) Retirement Plan
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -3%2 year growth
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