Full-Time

Personal Banker Associate I

Posted on 11/21/2024

Fifth Third Bank

Fifth Third Bank

10,001+ employees

Provides banking, loans, and wealth management services

Fintech
Financial Services

Entry

Liberty Township, OH, USA + 1 more

More locations: Fairfield, OH, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Marketing
Requirements
  • College degree or work experience providing transferrable skills, or, combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Responsibilities
  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive financial solutions. The bank generates revenue through interest on loans, fees for services, and commissions from insurance and investment products. What sets Fifth Third Bank apart from its competitors is its strong focus on community engagement and financial education, providing resources to help clients manage their finances. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while promoting financial literacy.

Company Stage

IPO

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1858

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for digital banking can attract tech-savvy customers to Fifth Third Bank.
  • ESG investing trends align with Fifth Third Bank's community engagement focus.
  • AI-driven personalized financial advice can enhance Fifth Third Bank's wealth management services.

What critics are saying

  • Competition in asset-based lending may pressure Fifth Third Bank to offer competitive terms.
  • Niche financial services could divert clients from traditional banking services.

What makes Fifth Third Bank unique

  • Fifth Third Bank offers a comprehensive range of financial services, including wealth management.
  • The bank emphasizes community engagement and financial education for its clients.
  • Fifth Third Bank partners with fintechs to provide innovative financial solutions.

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