Who we are...
Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities. As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.
Culture
Verra Mobility Corporation is a rapidly growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Job Description
The Lean Transformation Director will lead Value Stream improvement efforts within the company’s Commercial Services Business Unit, reporting to the Senior Vice President of Operations. The position is responsible for promoting and facilitating problem solving and continuous improvement in alignment with the Verra Mobility Operating System. The role requires a strategic approach to applying Lean principles and best practices through technical experience as well as through building stakeholder support to achieve company financial and growth objectives. The position will provide hands-on coaching and work efforts as well as leading teams to reach objectives.
Job Responsibilities
- Drive proactive and innovative Lean Transformational initiatives across the Commercial Services value streams and leverage Lean Transformation best practices, standards, and methodologies
- Provide Governance structures for Lean Transformation initiatives including Standard Work, KPI’s, and Visual Daily Management
- Develop and maintain Value Stream Mapping, streamline workflow and optimize the value stream by reducing waste and improving lead-times
- Leverage analytical and Problem Solving skills to evaluate and measure the impact and effectiveness of transformation initiatives and ensure alignment with business objectives
- Drive cross functional initiative teams leveraging skills in Process Excellence, Project Management, Facilitation, Problem Solving to accelerate Transformation and Value Creation
- Train and coach employees at all levels on Lean Principles, including Value Stream Mapping, Waste Reduction, and Kaizen. Develop a Lean Training Program and promote a culture of Continuous Improvement
- Plan Kaizen Events including execution and sustainment of Kaizens, engaging teams and stakeholders throughout process
- Facilitate Problem Solving efforts across the organization to define root cause, temporary and permanent countermeasures
- Design and implement robust Visual Daily Management, Controls and Leading Indicators for continuous monitoring to ensure optimal value creation
Required Knowledge, Skills & Abilities:
- 10 years of experience with increasing responsibility in the areas of Lean improvement and Business Process Improvement
- 8 years of experience of leading Lean and Continuous Improvement efforts
- Hands-on Experience driving Kaizen facilitation, leadership and outcomes
- Practical and demonstrated experience in a service and technology environment with Lean tools such as Visual Daily Management, Value Stream Mapping, Kanban, Standard Work
- Bachelor’s degree in business or related field, Master’s degree preferred
- Master Black Belt level certification in Lean, Lean Six Sigma, or related improvement discipline
- Ability to work strategically and execute through strong communication, analytical and process improvement skills
- Demonstrated ability in taking ownership and driving results. Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities
- Flexible and adaptable in fast-paced, ever-changing business environment
- Experience communicating with both technical and non-technical stakeholders across multiple teams verbally and in writing
- Ability to manage multiple project plans in their entirety, lead works streams and track the progression of the projects simultaneously
- Extended (50-70%) travel to operational and customer locations may be required
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
