Intermediate Specialist

Follow us on LinkedIn

Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

12

Job Family:

Digital Marketing

# of Open Positions:

1

Faculty/Service - Department:

Strategic Initiatives, Information Technology

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/06/04

Applications must be received BEFORE (YYYY/MM/DD):

2026/06/15

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$80,942.00 - $102,245.00About Information Technology:

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

*We are recruiting for two 12-month contracts. 

Position Purpose

Reporting to the Manager, Strategic Initiatives, the incumbent designs and implements innovative digital communication strategies to optimize the visibility of the service on various communication channels, including senior-level governance, Web and social media. Provides expert advice to members of the service with regards to writing and presenting content to ensure that it is of high quality and complies with relevant policies and procedures. Responsible for the operational processes related to managing the service’s websites. Provides expert change management and communications advice to IT project managers in support of university-wide projects. Supports the Chief Information Officer, Deputy Chief Information Officer and IT Executive members in leadership communications having high impact on the culture and adoption rates of strategic initiatives across the University.

In this role, you will:

• Plan and manage change management projects.
• Create change management strategies , including developing job aids, communications, marketing for strategic technology and digital initiatives to support optimal change adherence, foster a user-centric environment and maximize productivity gains for users (students, professors, researchers, support staff, alumni, retirees).
• Anticipate and plan for impacts of IT changes for various audiences.
• Design and implement innovative digital communication strategies to ensure that the business objectives are met through the design and content of digital products, meeting high quality standards and developed in optimized formats.
• Generate narratives for presentations that influence and have a direct impact on the audience’s willingness to embrace upcoming changes, and drive employee engagement.

What you will bring:

• Bachelor’s degree in communication or related field, or an equivalent combination of education and work experience.
• At least five (5) years of experience in a similar role.
• Experience in Value Realization is an asset.
• Experience supporting large, multi-stakeholder IT or digital transformation initiatives in a complex organization is an asset.
• Experience in creating videos in support of enablement and engagement plans is an asset.
• Writing, editing and proofreading skills.
• Experience adapting content for different audiences.
• Strong interpersonal and communication skills.
• Experience in creating and managing websites; content management systems; user interface design; web accessibility.
• Experience creating and executing digital communications strategies.
• Experience creating and implementing social media plans.
• In-depth understanding of IT initiatives and their potential impacts on end-users.
• Knowledge of web accessibility guidelines and experience in following them.
• Experience and high comfort level in a number of digital platforms, software, and channels: social media channels, Microsoft software, Windows/Mac, multimedia platforms.
• Experience coordinating initiatives including working with subject-matter experts (SMEs), technical leads, designers, developers, managers, executives.
• Ability to translate complex technology concepts into business language to convey meaning effectively.
• Tact.
• Bilingualism — English/French (spoken and written).

Please note that the job description for this role will be reviewed later this year.

#LI-Hybrid #LI-DP1

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.