Full-Time

Service Desk Support Engineer

Posted on 4/27/2024

Sixth Street

Sixth Street

501-1,000 employees

Global investment firm managing diverse assets

Real Estate

Mid

Dallas, TX, USA

Required Skills
Agile
Communications
Customer Service
Requirements
  • Proficient oral and written communication skills
  • Strong interpersonal skills
  • Interest in finance, investment banking, and capital markets industry
  • Results-oriented work ethic
  • Well-organized and agile
  • 2+ years of relevant technical support experience
Responsibilities
  • Identifying, diagnosing, researching, tracking, and resolving complex technical problems
  • Providing excellent customer service experiences for end users and senior leadership
  • Working effectively in a cooperative and collaborative global team environment
  • Escalating, coordinating, and managing incident response for critical firm-wide issues
  • Troubleshooting technology issues related to hardware, software, user accounts, trading environments, operating systems, and mobility
  • Engaging in technical collaboration with other Infrastructure groups and business IT teams

Sixth Street is a global investment firm managing over $75 billion in assets, renowned for its comprehensive, cross-platform collaboration and 'One Team' culture. This style of management promotes a culture of collaboration and fairness, where substance-based debates are encouraged to drive success and theme development across a diverse range of investment sectors such as agriculture, insurance, and credit market strategies. The firm's commitment to data-enabled capabilities and having a proven leadership team ensures a stable and insightful environment ideal for those interested in high-caliber investment solutions and professional growth.

Company Stage

IPO

Total Funding

$79.2M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

7%

1 year growth

22%

2 year growth

39%