Production Reliability Engineer

Jump Liquidity was created by the Jump Trading Group, one of the world’s leading proprietary trading firms, to provide bespoke liquidity to counterparties across multiple asset classes.  Today we offer this enhanced liquidity 24/7 directly to counterparties in multiple trading locations worldwide through our matching platforms.  Jump operates a Single Dealer Platform providing access to our liquidity in US equities as a regulated entity.   Jump is committed to continuing to build these world class businesses. 

Working in the London office of one of the leading quantitative trading firms in the world, you will be responsible for the technical support of the direct trading environments during European hours, including daily start-up of the US trading environment. You will provide technical knowledge to the business development process for identifying new direct trading opportunities, working with developers to design and implement new features, and building new tools to scale and understand the trading system.  You will work closely with the London-based team to onboard and support counterparties. 

What you’ll do: 

• Manage the lifecycle of software components 
• Provide front-line response to incidents and outages 
• Manage and resolve issues with a high degree of technical complexity 
• Implement configuration changes 
• Develop and support tools to facilitate changes by non-technical teams 
• Create tools to automate configuration management, deployment, monitoring, and troubleshooting 
• Assist the trading support team through the onboarding and conformance process for new counterparties 
• Give technical backup to the trading support team responding to internal and external support requests 
• Create tools to assist in the analysis of data collected through the trading system 
• Help plan the long-term roadmap for the trading systems, from capacity to tools to software features 
• Work with developers to design and implement features in the trading system 
• Other duties as assigned or needed 

Skills you’ll need: 

• At least 5+ years experience supporting a production trading environment 
• Experience supporting trading counterparties 
• A rigorous, detail-oriented approach to operations and incident management 
• Strong python and/or Go as well as shell scripting; familiarity with C++ 
• Familiarity with REST and/or gRPC and a desire to identify and eliminate toil through automation 
• Experience with devops/CICD tools such as Jenkins, ansible, git 
• Good knowledge of FIX protocol 
• Advanced Linux and network troubleshooting skills (TCP/IP and multicast) 
• Knowledge of high-availability techniques to ensure availability, including failover strategies, redundancy, and DR planning.  Experience with load balancing solutions such as HAProxy 
• Reliable and predictable availability 

Benefits include:

• Private Medical, Vision and Dental Insurance
• Travel Medical Insurance
• Group Pension Scheme
• Group Life Assurance and Income Protection Schemes
• Paid Parental Leave
• Parking and Commuter Benefits