Full-Time

Director - Change & Employee Experience

Change Management, Employee Experience

Posted on 9/23/2025

Deadline 10/7/25
Royal Bank of Canada

Royal Bank of Canada

10,001+ employees

Global banking, wealth management, and insurance

No salary listed

Toronto, ON, Canada

In Person

Category
People & HR (1)
Required Skills
Data Analysis
Requirements
  • Bachelor's degree in Human Resources, Organizational Development, Business, or related field; Master's degree preferred
  • 10+ years of progressive experience in employee experience, change management, or organizational development
  • Proven track record of leading large-scale transformational change initiatives
  • Experience with early talent programs, including campus recruitment, internships, and graduate development
  • Strong strategic thinking abilities with demonstrated execution excellence
  • Experience designing and implementing employee engagement programs and events
  • Exceptional communication and presentation skills
  • Strategic Vision: Ability to see the big picture while managing detailed execution
  • Change Leadership: Expertise in guiding organizations through complex transformations
  • Employee-Centric Mindset: Deep understanding of what drives employee engagement and satisfaction
  • Operational Excellence: Track record of delivering results efficiently and effectively
  • Collaboration: Strong partnership skills across all organizational levels
  • Adaptability: Thrives in dynamic, fast-paced environments
  • Data-Driven: Uses analytics to inform decisions and measure success
Responsibilities
  • Create and oversee meaningful, engaging initiatives and global programs across the complete employee talent management lifecycle (onboarding through career development and transitions)
  • Develop and execute comprehensive employee experience strategies that drive engagement, retention, and satisfaction
  • Lead early talent programs including internships, graduate recruitment, and new graduate development initiatives
  • Build comprehensive early career pathways and mentorship programs to attract and retain top emerging talent
  • Drive operational efficiency and effectiveness across all employee experience initiatives, partnering with cross-regional operations teams to ensure seamless execution
  • Lead large-scale transformational change initiatives across the CAE Group, and develop comprehensive change management strategies and implementation plans (including building change readiness and capability throughout the function)
Desired Qualifications
  • Master's degree preferred

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1864

Simplify Jobs

Simplify's Take

What believers are saying

  • Defence and infrastructure sectors receive sustained government capital allocation through 2026-2036.
  • Avion-Hopper partnership monetizes loyalty data, creating new fintech revenue beyond traditional banking.
  • Limited Recourse Capital Notes offering strengthens balance sheet for strategic M&A in fintech.

What critics are saying

  • Baylin Technologies' repeated credit extensions signal mounting default risk in volatile wireless sector.
  • Scotiabank's Scene+ program poaches premium customers with superior grocery and retail redemption flexibility.
  • U.S. loyalty program interoperability regulations by mid-2027 eliminate Avion's proprietary ecosystem advantage.

What makes Royal Bank of Canada unique

  • RBC's $1B Canadian growth fund targets defence and infrastructure, capturing underserved sectors.
  • Enhanced Avion Rewards platform integrates Hopper's predictive pricing for competitive travel redemptions.
  • 94,000+ employees and global presence across 30+ countries enable diversified revenue streams.

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Benefits

Professional Development Budget

Flexible Work Hours

Performance Bonus

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