Full-Time

Sort Manager

Posted on 9/13/2025

Intelcom | Dragonfly

Intelcom | Dragonfly

1,001-5,000 employees

Last-mile e-commerce carrier using logistics technology

No salary listed

Richmond, BC, Canada

In Person

Category
Operations & Logistics (2)
,
Responsibilities
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.
  • Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.
  • Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.
  • Determines the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved.
  • Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
  • Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.
  • Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
  • Participates in the development of and responsible for administering company safety strategies and programs.
  • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
  • Ensures compliance with Company policy and federal, state and local regulations.
  • Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.

Intelcom handles last-mile delivery for e-commerce across Canada using internal teams and a network of independent contractors. Its technology platform optimizes routes, tracks parcels, and measures performance to run operations end-to-end. Its approach combines a wide Canadian network with a proprietary logistics tech stack to improve efficiency and reliability compared with others in the field. The goal is to keep increasing operational efficiency by continually improving logistics technology to better serve e-commerce retailers and their customers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Montreal, Canada

Founded

1986

Simplify Jobs

Simplify's Take

What believers are saying

  • Head office expands 125% to 90,000 sf at La Cité by Q4 2026.
  • 30% workforce growth supports new 190,000 sf Candiac sorting center.
  • Amazon's Quebec facility closures boost Intelcom's third-party delivery volumes.

What critics are saying

  • Amazon reverses Quebec outsourcing, cutting Intelcom revenue in 12-24 months.
  • Parcel volumes plateau, saddling 90,000 sf office with excess costs through 2027.
  • Union drives in Laval-Candiac centers trigger wage hikes in 12-18 months.

What makes Intelcom | Dragonfly unique

  • Intelcom expands Dragonfly brand internationally since 2021 Australia launch.
  • Shipium integrates Dragonfly's network covering 94% Canadian addresses.
  • STALLion partners with Dragonfly for nationwide e-commerce shipping.

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Benefits

Health Insurance

401(k) Retirement Plan

Hybrid Work Options

Company News

Yahoo Finance
May 27th, 2024
Intelcom Continues to Expand its Dragonfly Brand Across Canada and Internationally

In 2021, Intelcom launched Dragonfly in Australia, which is now the global brand for its international operations.

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