Full-Time
Store Sales Manager
Mattress Firm
5,001-10,000 employees
Retailer of mattresses with extensive stores
Compensation Overview
$55k - $75k/yr
No H1B Sponsorship
Lexington, KY, USA
In Person
 Sales & Account Management (1) |
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- Ability to stand or sit for 8+ hours at a time
- Lift, push or pull 50+ pounds
- Legal authorization to work in the United States without the need for sponsorship, proof of eligibility to work in the United States
- Experience with workforce management including store staffing schedules and payroll or punches reconciliation
- Experience in inventory management including stock levels and merchandise flow
- Experience adhering to cash handling, payment acceptance, and deposit procedures
- Ability to analyze company-provided reporting to determine staffing levels and opportunities for improvements
- Ability to plan strategically and partner with leadership to make staffing level changes
- Strong communication and professional representation of company brand in internal and external interactions
- Ability to coach and develop team members and provide technical/product knowledge to associates and customers
- Experience achieving or exceeding store financial targets through effective customer service and sales execution
- Experience ensuring store merchandising, marketing, and point-of-purchase standard adherence
- Experience coordinating with marketing on social media strategy to increase brand awareness and sales
- Experience implementing and following company procedures for product transfers and inventory documentation
- Experience with new hire onboarding, team-building, and 30-60-90 day check-ins
- Ability to lead multiple store units and drive omni-channel initiatives
- Experience with new hire onboarding and team-building processes (bio book, etc.)
- Ability to execute company initiatives and other activities requested by supervisor
- Experience monitoring competition and developing counter-strategies
- Lead Mattress Firm's vision and initiatives, achieve sales performance goals by holding associates accountable for in-store merchandising across multiple store units, lead selling programs and KPI results in multiple store units and supporting the omni-channel experience
- Ensure teams put the customer at the center and create a compelling and engaging environment for Mattress Firm Retail Sales team members
- Develop associates' skills and performance as an effective coach, fostering a collaborative and motivated team dedicated to achieving success
- New Hire Onboarding and Team Building: conduct one-on-one meetings to understand team motivations and personal/professional aspirations, develop a comprehensive team bio book, and incorporate new insights over time
- 30-60-90 day check-ins with new team members to discuss progress and opportunities
- Workforce Management: conduct staffing schedules, reconcile punches, utilize Operations team support and tools
- Ensure company policies, including appearance and functionality standards, and state regulations are followed
- Professional communication and representation of Company brand in all internal and external interactions
- Follow Company procedures for product transfers to ensure proper documentation of inventory
- Plan strategically and analyze company provided reporting to determine appropriate staffing levels; partner with leadership to make staffing level changes
- Provide technical and product knowledge information to associates and customers, serve as subject matter expert
- Analyze company provided reporting and identify skill gaps to address through coaching
- Achieve or exceed individual store financial targets through effective execution and customer service at the store level
- Ensure store execution of product merchandising, marketing and point-of-purchase standards
- Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
- Ensure timely opening and closing procedures
- Manage stock inventory levels for assigned store and review merchandise flow for accuracy
- Follow all Company procedures on cash handling including acceptance of payment and deposit processes
- Adhere to all sales processing policies to ensure proper creation and execution of customer invoicing
- Execute company initiatives and any other activities requested by the supervisor
- Maintain awareness of competition, advertisements and services offered, develop strategies to counter
- Conduct store level inventory process and research discrepancies; coordinate with leadership and corporate partners as needed
- Lift, push or pull 50+ pounds
Mattress Firm is a large retail chain that sells mattresses and sleep products through hundreds of stores. Its model centers on letting customers try beds in-store and arranging fast, often same-day, delivery, with financing options sometimes available. The company grew by acquiring regional mattress chains to build the biggest network of stores, which helped it become the largest U.S. mattress retailer at one point. That expansion also led to over-saturation and financial trouble, including a Chapter 11 bankruptcy and restructuring. Now owned by Somnigroup International (part of Tempur Sealy), Mattress Firm’s goal is to maintain broad reach and accessibility in the mattress market, offering a wide selection and convenient delivery to capture and maintain a leading share of the sleep-products market.
Company Size
5,001-10,000
Company Stage
Acquired
Total Funding
$6.4B
Headquarters
Houston, Texas
Founded
1986
Simplify's Take
What believers are saying
- Q3 FY2025 sales surged 63.3% to $2.1B post-acquisition, with Mattress Firm contributing $1.1B.
- Gross margin improved 2.5 percentage points to 44.9% following integration.
- Decentralized Somnigroup structure preserves brand autonomy while leveraging shared manufacturing capabilities.
What critics are saying
- DoorDash commission fees erode same-day delivery margins and create third-party logistics dependency.
- Amazon's mattress expansion and Prime same-day delivery threaten Mattress Firm's online sales.
- invent.ai implementation risks 10-15% stockouts during peak seasons amid aggressive growth targets.
What makes Mattress Firm unique
- Integrated manufacturer-retailer model controls 3,000+ stores and 71 manufacturing facilities globally.
- DoorDash partnership enables two-hour mattress delivery from 2,300+ U.S. locations.
- AI-powered inventory optimization via invent.ai for demand forecasting and replenishment.
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Your Connections
People at Mattress Firm who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
401(k) Company Match
401(k) Retirement Plan
Professional Development Budget
Employee Discounts
Get paid on-demand
Company News
Mattress Firm faces class action lawsuits over alleged fake, limited-time sales. By Top Class Actions | March 9, 2026. Mattress Firm class action lawsuits overview: * Who: Two consumers filed separate class action lawsuits against Mattress Firm Inc. * Why: The lawsuits allege Mattress Firm falsely advertised limited-time mattress sales using inflated "regular" prices and fake discounts. * Where: The class action lawsuits were filed in California federal court and Washington state court. Mattress Firm is facing two proposed class action lawsuits alleging the retailer used deceptive pricing practices to mislead consumers into believing they were receiving substantial, limited-time discounts on mattresses and related products. In separate complaints, plaintiffs Carmin Wong and John Milito claim Mattress Firm routinely advertised mattresses at steep markdowns from purported "regular" prices that were never actually charged. The class action lawsuits allege the company's in-store and online promotions created the false impression that consumers needed to act quickly to take advantage of time-limited sales. Milito argues that Mattress Firm targeted customers by "advertising false and misleading discounts" in email subject lines in violation of Washington's CEMA. "Defendant designs the subject lines of the promotional emails to induce recipients to make a purchase during the supposedly limited-time sales," the class action states. According to Wong's complaint, Mattress Firm advertised discounts of up to 46% off mattresses at its San Francisco locations, displaying strike-through "regular" prices such as $799.99 and $1,399.99 next to lower "sale" prices of $374 and $674, respectively. Wong alleges she relied on signage stating the sales were for a limited time when purchasing memory foam mattresses in 2021 and 2022. The lawsuits allege the advertised "regular" prices were not the prevailing market prices within the three months preceding the promotions, as required under California law. Instead, plaintiffs claim the mattresses were almost always sold at the discounted price, making the listed higher prices fictitious. Mattress Firm allegedly violates California and Washington consumer laws. Both Wong and Milito allege Mattress Firm frequently rotated sale themes, such as holiday or seasonal promotions, while continuing to offer the same or similar discounts without interruption, thus ensuring products were never sold at the purported regular price. Wong alleges she would not have purchased the mattresses, or would have paid less, had she known the advertised discounts were not genuine. The lawsuits contend consumers were induced to buy mattresses based on false urgency and exaggerated savings claims. Milito seeks to represent a class of Washington residents who received commercial emails from Mattress Firm containing false or misleading headlines, while Wong seeks to represent consumers in California who purchased mattresses or related products from Mattress Firm's retail stores or website that displayed "fictitious" regular prices and "fake" limited-time discounts. The plaintiffs both seek financial restitution, actual or statutory damages - including treble and punitive damages where applicable - and permanent injunctive relief to halt Mattress Firm's allegedly deceptive pricing practices. In a similar lawsuit, customers accuse Puffy of using fake sales and discounts to mislead consumers into purchasing its products. What do you think of the allegations made in these Mattress Firm class action lawsuits? Let us know in the comments. Wong is represented by Brandon Brouillette and Zachary M. Crosner of Crosner Legal P.C., while Milito is represented by M. Anderson Berry, Brook E. Garberding, Gregory Haroutunian and Brandon P. Jack of Emery Reddy P.C. The Mattress Firm class action lawsuits are Wong v. Mattress Firm Inc., Case No. 3:26-cv-01364, in the U.S. District Court for the Northern District of California; and Milito v. Mattress Firm Inc., Case No. 2:26-cv-00227, in the Superior Court of the State of Washington in and for the County of King. Don't miss out! Read About More Class Action Lawsuits & Class Action Settlements: "*" indicates required fields 6 thoughts onmattress firm faces class action lawsuits over alleged fake, limited-time sales. * Yolanda says: March 9, 2026 at 7:05 pm I regret buying a queen mattress & adjustable frame for $4000!!! And was promotional items!!! Reply * Ladyhenry says: March 9, 2026 at 5:35 pm I never believe their sale prices. I was told mattresses don't really have sales. I go by that. If you watch you see that they're always on sale. Reply * shirley joyner says: March 9, 2026 at 5:16 pm Jacksonville FL Roosevelt Ave bought overpriced mattress and adjustable queen size bed, $5k should have been $2500 or less Reply * Alisha Gannon says: March 9, 2026 at 4:19 pm bought one mattess was not what i exoected Reply * Michelle says: March 9, 2026 at 12:34 pm Bought a mattress "on sale" but its a POS mattress! This company is ridiculous Reply * G Magee says: March 9, 2026 at 11:49 am I bought 2 twin xl they were hire than we expected for their sale. Reply Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *
Somnigroup's acquisition of Mattress Firm boosted its Q3 FY2025 net sales by 63.3% to $2.1 billion, with Mattress Firm contributing $1.1 billion. Gross margin improved by 2.5 percentage points to 44.9%. Excluding Mattress Firm's impact, sales still rose by 5.0%, marking Tempur Sealy North America's best performance in nine quarters. The International Direct Sales division, including Dreams, grew by 11.9% to $202.8 million.
Mattress Firm is teaming up with invent.ai, a provider of retail inventory optimization solutions, to develop AI-driven inventory solutions for demand forecasting, store and distribution center replenishment and merchandise financial planning.
Sleep Index Survey Reveals More Than 50% of U.S. Adults Are Getting 7+ Hours of Sleep Per Night, But Struggle with Sleep QualityHOUSTON, March 7, 2025 /PRNewswire/ -- With clocks set to change, Mattress Firm, the nation's largest mattress specialty retailer and trusted sleep authority, has unveiled the findings of its latest Sleep Index survey conducted by The Harris Poll. The new research provides insight into how Americans really feel about sleep—both in their daily lives and in the context of seasonal changes. The findings show that while many people report getting enough rest, sleep quality remains an issue. Seasonal changes, such as daylight saving time and increased travel in spring, influence shifting sleep patterns and underscore the need for better sleep solutions
In addition to these developments, Scott Thompson, Chairman and CEO of Somnigroup, has been appointed interim CEO of Mattress Firm following John Eck's departure.