About EIS Eldercare Insurance Services

With over 30 years of experience in the industry, Eldercare Insurance Services is one of the largest distributors of Medicare Supplement and other Senior Market insurance products in the United States. Leveraging a network of independent insurance agents, a career distribution sales force and an internal call center operation, EIS helps thousands of Americans every year get the coverage that they need.

By providing the best possible service and care to their customers, EIS has become a respected name in the Insurance Services industry. EIS is based in Hot Springs, Arkansas.

Job Summary 

Eldercare is seeking a responsible and highly motivated Inside Sales Representative who is ready to take on all sales responsibilities. Our ideal candidate will uphold the core values of our company while delivering professional presentations to customers. The successful candidate will constantly strive to meet all sales goals and exceed customer expectations.

Primary Responsibilities

• Serve customers by selling products and meeting customer needs.

• Perform cost-benefit analyses of existing and potential customers to meet their needs.

• Establish, develop, and maintain positive business and customer relationships.

• Reach out to customer leads through cold calling.

• Expedite the resolution of customer problems and complaints to maximize satisfaction.

• Achieve agreed-upon sales targets and outcomes within schedule.

• Coordinate sales effort with team members and other departments.

• Deliver top-quality service with passion.

• Navigate the Web and provide web-based documents to prospects as needed.

• Provide input and support on new product and sales processes.

• Participate in Team and Individual Meetings.

• Perform other duties as assigned.

Primary Skills & Requirements

• Health and/or Life Insurance License is required

• Call Center experience preferred but not required.

• Ability to communicate effectively and professionally both verbally and written.

• Customer service skills.

• Ability to multi-task in a fast-paced environment.

• Ability to present sales and training material over the phone.

• Organized and can prioritize tasks.

• Ability to work as part of a team and independently.

• High School degree minimum.

• Must possess proficient computer skills and excellent knowledge of Microsoft Office products and Window-based applications.

• Proven to be highly dependable and self-motivated.

• Curious and able to ask probing questions to obtain necessary information.