Full-Time

Office Service Representative 2

Posted on 6/1/2026

Deadline 6/1/27
Canon Business Process Services

Canon Business Process Services

No salary listed

Bellevue, WA, USA

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • High school Diploma or equivalent
  • 2-5 years’ experience working in a mailroom or professional office environment
  • Knowledge of metering, weighting, logging and other shipping procedures
  • Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
  • Excellent customer service, professional attitude and appearance
  • Ability to work overtime and meet deadlines
Responsibilities
  • Attend to customer service by ensuring total customer satisfaction through understanding customer expectations, proactive problem identification and resolution, and building relationships
  • Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames; wrap, seal, weigh, affix postage and dispatch all outgoing mail and packages in accordance with postal regulations
  • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
  • Package and process outgoing overnight items such as Federal Express, United Parcel Service, etc., to meet client and vendor deadlines; log and deliver incoming overnight packages within established time frames
  • Log outgoing and incoming items as required and review for accuracy/completeness
  • Organize and distribute supplies to client employees as detailed in job requests; verify and log orders upon delivery; monitor inventory of copy supplies, stock paper and toner and keep supply area neat
  • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
  • Estimate runtime on small to medium photocopy jobs; check copies for quality and accuracy; produce bound copies of work when requested; deliver and pick up copy jobs
  • Provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
  • Operate facsimile machines; send and receive facsimiles; keep complete and accurate logs of incoming and outgoing facsimiles; input facsimile data into computer for client charge back; generate activity reports and confirmation reports; call recipient to confirm receipt as necessary
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges
  • Perform other administrative duties from inserting, copying and photocopying to faxing as needed
  • May perform additional functions at the direction of the Site Manager such as setting up and maintaining client’s kitchen areas and conference rooms, ordering food and making coffee; providing reception work; moving boxes, supplies or furniture; replacing light bulbs; document scanning; preparing outgoing items for shipping; learning new features of copying machines, faxes, scanning, shipping equipment;
  • Additional duties as assigned
Desired Qualifications
  • Proficiency in computer skills preferred
Canon Business Process Services

Canon Business Process Services

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