New Talent Experience Manager

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter’s.

HOW YOU’LL MAKE AN IMPACT:

The New Talent Experience Manager leads the talent acquisition team at our high-volume Distribution Center, meeting hiring goals, optimizing recruitment to improve candidate experience and attraction strategies. They also oversee onboarding, ensuring a smooth integration of new hires into the company culture with effective training. This role leads and develops 3 regular and up to 8 seasonal team members. The positions is a full-time, onsite position based at our Braselton Distribution Center, with the occasional need for night/weekend/holiday hours and occasional travel to Buckhead and/or other DCs.
Talent Acquisition Management 50%

- Manage critical and peak hiring process for location to ensure a robust candidate pipeline.

- Supervise and develop recruitment team to meet high volume hiring objectives.

- Lead and coordinate high-volume hiring events to attract and recruit top talent, ensuring seamless execution and a positive candidate experience; includes managing flow, interviewing candidates, approving offers, interacting with vendors and managing escalations.

- Review and disposition background check escalations.

- Consistently evaluate and share best practices for applicant tracking, screening, interviewing, and hiring the right candidates for the right roles.

- Research process (internal and external) and systems to improve candidate experience.

- Build local partnerships and engage outside resources to stay abreast of emerging talent acquisition and AI trends.

- Partner with Sr. Manager, DC Talent Experience to understand and develop effective talent attraction strategies.

- Perform data analytics necessary for optimal performance. May include, but not limited to, cost per hire.

- Collaborate and participate in special projects as needed.
New Hire Onboarding Management 50%

- Coordinate operations training program consisting of new hire orientation and onboarding. Deploy training resources as needed, maintaining onboarding and training schedules to ensure adequate support and timing to the operations areas.

- Keep informed of technical changes and industry trends regarding onboarding, new hire experience, process improvements and development of staff.

- Drive nonexempt employee engagement by ensuring values and culture cascade to all associates through the new hire onboarding experience.

- Liaise with Centers of Excellence to align the DC’s onboarding experience to the greater Carter’s enterprise.

- Research and update training materials to enhance employee value, using engaging methods like role playing and discussions.

- Manage and ensure compliance with employment eligibility and regulatory requirements, including I-9 verification, WOTC, CTPAT, and safety processes

- Continuously assess learning needs, track effectiveness metrics, monitor behavior changes, and recommend improvements.

- Provide additional support as needed on various projects within Human Resources

We’d Love to hear from you if: (Requirements section) Must have:

- 3+ years of relevant experience, preferably in high-volume Talent Acquisition

- Strong collaboration skills, enjoys working in a cross functional, matrixed team environment

- Proven track record of using analytics and critical thinking to diagnose and propose solutions; preferably in TA/HR space - HCMS experience (Workday or equivalent Applicant Tracking System, Onboarding)

- Proficient with MS Excel, Word and PowerPoint

- Ability to proactively plan and quickly react

- Creative in brainstorming and proposing new ideas and solutions to existing problems

- High level of attention to detail, follow-through, and accuracy Preferred skills and experience:

- 2+ years in a distribution center or comparable environment

- Prior experience managing teams - Bachelor’s degree in human resources or a related field

- Strong time management, organizational and verbal and written communication skills, with an ability to partner in a Matrix organization.

- Bilingual in Spanish a plus

OUR TEAM MEMBERS:

- Lead Courageously: Have a strong sense of personal values that align with our Company values

- Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

- Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

- Drive Growth: Set aggressive goals and implement plans precisely

- Cultivates Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S:

- Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more,

we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the

job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.