Simplify Logo

Full-Time

Manager – Customer Marketing

Posted on 6/28/2024

Replicant

Replicant

51-200 employees

AI-driven customer service automation platform

AI & Machine Learning

Senior, Expert

Remote in USA + 1 more

Category
Brand & Creative Marketing
General Marketing
PR & Communications
Growth & Marketing
Required Skills
Marketing
Requirements
  • Proven Experience in Customer Marketing
  • Creative and Strategic Thinking
  • Excellent Communication Skills
  • Team Collaboration
Responsibilities
  • Create and maintain a customer advocacy program
  • Develop customer content that cuts through the noise
  • Manage customer approvals
  • Manage customer engagement at events

Replicant is a Contact Center Automation platform that utilizes AI to automate customer service calls across voice, chat, and messaging channels, with seamless integration into existing systems. The platform has been recognized as one of the top 50 AI firms to watch in 2021 and has secured a successful $78M Series B financing.

Company Stage

Series B

Total Funding

$113M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

11%

1 year growth

19%

2 year growth

46%
INACTIVE