Simplify Logo

Full-Time

Operations Manager

Carrier Operations

Confirmed live in the last 24 hours

SageSure

SageSure

501-1,000 employees

Specialized insurance for high-risk coastal areas

Financial Services
Social Impact

Senior, Expert

Chicago, IL, USA

Hybrid work model; specific location in Chicago, IL.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Management
PowerPoint/Keynote/Slides
Requirements
  • Bachelor's degree in Business Administration, Operations Management, Finance, Accounting or other a related field
  • Minimum of 5 years of experience working in insurance operations, ideally within homeowners insurance space
  • Extremely strong communication and interpersonal skills
  • Proven track record of successful cross-functional project management
  • Prior experience building and managing scalable processes
  • Strong presentation skills and comfort engaging with executive audiences
  • Ability to draft detailed business requirements and comprehensive project plans
  • High level of proficiency with Excel, PowerPoint
  • Ability to coach and develop individuals around them
  • Propensity for making data based decisions
  • A keen eye for detail and obsession with precision
  • Excellent organizational and time management skills
Responsibilities
  • Act as primary day-to-day operational contact for each of SageSure’s carrier partners
  • Own the intake, triage, and coordination of cross-functional requests across all aspects of SageSure’s carrier relationships (e.g. Finance, Product Development & Implementation, Business Intelligence, Data Management, etc.)
  • Develop operational KPIs/Carrier Health Scorecards and regularly report on results to SageSure leadership
  • Craft and implement strategic initiatives to streamline operations and improve carrier operational health
  • Monitor the pipeline of Insurance Product updates and brief our carrier partners on relevant changes
  • Ensure successful execution of key underwriting/portfolio profitability initiatives (e.g. rate & guideline changes, exposure management efforts, etc.)
  • Drive adherence to contractual obligations across the business
  • Coordinate delivery of statutory/regulatory reporting and data calls, ensuring data is accurate and delivered on time
  • Maintain schedule of statutory/regulatory reporting obligations as well as internal and external audits to ensure all are appropriately prioritized and delivered per prescribed deadlines
  • Build repository of operating procedures and reference materials for the Carrier Operations team

SageSure provides insurance coverage specifically for homeowners and small businesses located in high-risk coastal areas. The company offers tailored insurance products that address the unique challenges faced by these markets, particularly in regions prone to natural disasters like hurricanes and floods. SageSure's approach involves employing a team of experienced professionals who have extensive backgrounds in underwriting, product development, and customer service, allowing them to offer expert guidance to clients. Unlike traditional insurers that often avoid these high-risk areas, SageSure focuses on filling the gap by providing competitively priced, high-quality insurance solutions. The company's goal is to ensure that clients in underserved markets have access to reliable protection, leveraging advanced technology and data analytics to accurately assess risks and maintain customer satisfaction.

Company Stage

Private

Total Funding

$800M

Headquarters

Jersey City, New Jersey

Founded

2009

Growth & Insights
Headcount

6 month growth

9%

1 year growth

21%

2 year growth

61%
Simplify Jobs

Simplify's Take

What believers are saying

  • SageSure's successful issuance of $1.2 billion in catastrophe bonds demonstrates strong financial backing and resilience.
  • The acquisition of GeoVera MGA enhances SageSure's capabilities in residential earthquake risk, expanding its market reach.
  • Partnerships with technology firms like Ecopia AI improve SageSure's precision in risk assessment and underwriting, leading to better customer service and operational efficiency.

What critics are saying

  • Operating in high-risk coastal areas exposes SageSure to significant financial losses from natural disasters.
  • The integration of acquired companies like GeoVera MGA may present challenges in aligning operations and corporate cultures.

What makes SageSure unique

  • SageSure specializes in high-risk, underserved coastal areas, a niche often avoided by traditional insurers.
  • The company leverages advanced technology and data analytics to accurately assess risks and competitively price its products, setting it apart from competitors.
  • SageSure's team of experienced professionals, many with over 30 years in the industry, provides expert guidance and support, enhancing client trust and satisfaction.

Benefits

Fully stocked cafés with free snacks and beverages

Lounges with shuffleboard, billiards and board games

Access to in-office gyms

Organized and ad hoc social events

Medical (HSA, EPO, PPO)

Dental

Vision

401(k) with company match

Profit-sharing bonus program

Life insurance

Short-term and long-term disability

Up to 160 hours of paid time off per year, plus floating holidays

Paid holidays

8 hours of volunteer time off per year

Gym reimbursement

Tuition reimbursement toward education, licensing and certifications

Employee assistance program with access to free and confidential counseling