Full-Time

Operations Manager

Carrier Operations

Confirmed live in the last 24 hours

SageSure

SageSure

501-1,000 employees

Specialized insurance for high-risk coastal areas

Social Impact
Financial Services

Senior

Chicago, IL, USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
SQL
JIRA
Data Analysis
PowerPoint/Keynote/Slides
Requirements
  • Bachelor's degree in Business Administration, Operations Management, Finance, Accounting or other a related field
  • Minimum of 5 years of experience working in insurance operations, ideally within homeowners insurance space
  • Extremely strong communication and interpersonal skills
  • Proven track record of successful cross-functional project management
  • Prior experience building and managing scalable processes
  • Strong presentation skills and comfort engaging with executive audiences
  • Ability to draft detailed business requirements and comprehensive project plans
  • High level of proficiency with Excel, PowerPoint
  • Ability to coach and develop individuals around them
  • Propensity for making data based decisions
  • A keen eye for detail and obsession with precision
  • Excellent organizational and time management skills
  • MBA
  • Relevant insurance designations such as CPCU, ARe, ARM, AINS, etc.
  • Project Management Professional Certification
  • Proficiency with SQL, Alteryx, Domo, PowerBI
  • Proficiency with Smartsheet, Jira
  • Knowledge of insurance carrier regulatory requirements and industry best practices
Responsibilities
  • Act as primary day-to-day operational contact for each of SageSure’s carrier partners
  • Own the intake, triage, and coordination of cross-functional requests across all aspects of SageSure’s carrier relationships (e.g. Finance, Product Development & Implementation, Business Intelligence, Data Management, etc.)
  • Develop operational KPIs/Carrier Health Scorecards and regularly report on results to SageSure leadership
  • Craft and implement strategic initiatives to streamline operations and improve carrier operational health
  • Monitor the pipeline of Insurance Product updates and brief our carrier partners on relevant changes
  • Ensure successful execution of key underwriting/portfolio profitability initiatives (e.g. rate & guideline changes, exposure management efforts, etc.)
  • Drive adherence to contractual obligations across the business
  • Coordinate delivery of statutory/regulatory reporting and data calls, ensuring data is accurate and delivered on time
  • Maintain schedule of statutory/regulatory reporting obligations as well as internal and external audits to ensure all are appropriately prioritized and delivered per prescribed deadlines
  • Build repository of operating procedures and reference materials for the Carrier Operations team

SageSure offers insurance coverage for homeowners and small businesses in high-risk coastal areas, focusing on regions often neglected by traditional insurers. The company provides tailored insurance products that address the unique challenges of these markets, particularly those affected by natural disasters like hurricanes and floods. SageSure stands out due to its experienced team and commitment to serving underserved markets with competitively priced, high-quality insurance solutions. The goal is to ensure clients in these areas have access to reliable protection.

Company Stage

Debt Financing

Total Funding

$800M

Headquarters

Jersey City, New Jersey

Founded

2009

Growth & Insights
Headcount

6 month growth

9%

1 year growth

21%

2 year growth

57%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Ecopia AI enhances precision in underwriting and risk assessment.
  • Introduction of dwelling fire products meets significant demand in coastal states.
  • Collaboration with Markel expands capacity and competitiveness in the market.

What critics are saying

  • Increased competition in coastal insurance markets may pressure market share and pricing.
  • Reliance on catastrophe bonds could lead to financial instability if market conditions worsen.
  • Integration challenges with Ecopia AI's technology could affect underwriting accuracy.

What makes SageSure unique

  • SageSure specializes in high-risk coastal property insurance, a niche underserved by traditional insurers.
  • The company uses advanced technology for precise risk assessment and competitive pricing.
  • SageSure's extensive network of 11,400 producers enhances its market reach and customer service.

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Benefits

Fully stocked cafés with free snacks and beverages

Lounges with shuffleboard, billiards and board games

Access to in-office gyms

Organized and ad hoc social events

Medical (HSA, EPO, PPO)

Dental

Vision

401(k) with company match

Profit-sharing bonus program

Life insurance

Short-term and long-term disability

Up to 160 hours of paid time off per year, plus floating holidays

Paid holidays

8 hours of volunteer time off per year

Gym reimbursement

Tuition reimbursement toward education, licensing and certifications

Employee assistance program with access to free and confidential counseling