Full-Time
Desktop Client Support Analyst 1
360 IT Professionals
11-50 employees
Software development, mobile/web, and Salesforce solutions
No salary listed
Houston, TX, USA
In Person
 IT & Security (1) |
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- Bachelor’s Degree or equivalent.
- 1-2 years related work experience.
- This is a driving position must use own vehicle and pass motor vehicle check.
- Must have Sprint mobile phone
- Position Summary
- Available to work a flexible schedule (including days, nights, weekends and holidays).
- Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.
- Reliable transportation as needed to move between sites throughout the day as necessary.
- Basic Qualifications
- High school diploma or equivalent
- One year technical support experience
- One year customer service experience
- Desktop Support Analyst I am responsible for providing first level support to users of various desktop applications such as Microsoft.
- Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.
- Position Summary
- Provide technical support on operational or maintenance aspects of system equipment.
- Diagnose mechanical, hardware, software and systems failures, using established procedures.
- Basic technical understanding of Wi � Fi networks, switches and routers.
- Perform remote, on-site or in-house servicing and/or repair of company products/services.
- Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
- Wyse Thin Appliance using Citrix
- Signature Capture Device
- Receipt Printer
- Corded Scanner
- Netgear/Aruba Router
360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Fremont, California
Founded
2013
Simplify's Take
What believers are saying
- Clutch highly rates IT staffing and development services at $25-$49/hr.
- Active hiring for 60 roles signals expansion in Fremont tech market.
- $54.8M revenue from diverse tech stack including JavaScript and PHP.
What critics are saying
- Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
- Google poaches 30% engineers leading to high turnover in 6-12 months.
- AI platforms displace 60% revenue from PHP contracts in 12-24 months.
What makes 360 IT Professionals unique
- Blends experienced and young professionals for innovative software solutions.
- Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
- Offers IT staffing, product development, and mobile technologies from Fremont.
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Benefits
Remote Work Options