Technical Writer Intern

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About our Team

The Documentation Team supports product development, data acquisition, and content quality assurance. Our team members work with various teams, gaining a wide range of experience and knowledge. We support each other collaboratively to provide quality written materials. Our team includes both experienced professionals and recent graduates. We focus on documentation, research, data analysis, and training. Our team members are located throughout the United States and work with colleagues from different countries.

About the Role

As a Technical Writer Intern, you will assist the Documentation Team in creating training material. Duties include removing Personally Identifiable Information (PII) from court documents, replacing PII with fictional information, assisting with Wiki page reviews, and proofreading peer-written documents. You may also create, edit, or maintain technical documentation such as user manuals, technical guides, and reference guides. You will collaborate with software developers, data analysts, business analysts, and other stakeholders.

The program runs from May 19, 2025, to July 25, 2025, and is open to junior students graduating in May 2026. This internship is based in Alpharetta, GA, with no relocation assistance provided.

Responsibilities

• Collaborating with an experienced technical writer to support the Certification Packet Update project. This will involve tasks such as removing and replacing PII in the court documents that are used for training.

• Conducting research and gathering information from various sources to ensure accurate and comprehensive documentation.

• Collaborating with the Senior Technical Writer to review the Best Practices wiki pages for accuracy and clarity of the content.

• Performing basic reviews of peer-written documents as part of the document creation/change management process.

• Developing easy-to-understand content for a variety of audiences, including technical and non-technical users.

• Reviewing and revising content based on feedback from stakeholders.

• Participating in team meetings and contributing to roundtable discussions.

Requirements

• Be currently enrolled as a bachelor’s student in Communications, Journalism, English, or a related field, graduating in May 2026.

• Possess a basic understanding of content management systems and version control systems.

• Be proficient in Microsoft Office Suite and other relevant software, such as Adobe Acrobat, for creating training materials. SharePoint experience is highly valued, and experience with image editing software is advantageous.

• Be results-oriented with the ability to prioritize deliverables.

• Possess excellent communication skills, both written and verbal with the ability to convey complex technical information clearly and concisely.

• Demonstrate the ability to effectively interact with team members and stakeholders.

• Be detail-oriented with a commitment to producing high-quality work.

• Proven ability to work independently and as part of a team.

Learn more about the LexisNexis Risk team and how we work here
 

#earlycareer

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. 

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.