Senior Hubspot Administrator

Nerdy is looking for a Senior HubSpot Administrator (Full-Time Contractor) to join our team. As a Senior HubSpot Administrator, you will support the implementation of the HubSpot CRM platform within our organization. Your role will involve the migration, implementation, and management of the platform’s infrastructure, optimizing its use across marketing, sales, and customer success functions, and ensuring that our HubSpot implementation aligns with our key business goals and priorities. You will support the work to streamline our processes, enhance our customer engagement strategies, and drive efficient data management and analysis through HubSpot.

About Nerdy:

Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including Machine Learning and AI (Nerdy AI Learning Products), to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/.

Nerdy’s shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building.

• Q1-2024 Shareholder Letter
• Q4-2023 Shareholder Letter
• Q3-2023 Shareholder Letter

Qualifications

• Bachelor’s degree in Marketing, Business, Information Technology, or related field.
• 5+ years of experience with HubSpot CRM, both implementations and management of the platform.
• HubSpot certifications such as HubSpot Marketing Software Certification, HubSpot Sales Software Certification, and others are highly preferred.
• Strong understanding of B2B/SaaS marketing, sales, and customer success processes.
• Experience with CRM integrations and API usage.
• Excellent analytical skills and experience with reporting and data analysis.
• Strong problem-solving skills and the ability to work under pressure.
• Self-starter with a strong bias for action and the ability to drive results in a fast-paced, dynamic environment
• Strong verbal and written communication skills 
• Comfortable with a fast-paced, ambiguous environment and the ability to manage multiple, competing priorities simultaneously
• Proven ability to identify, analyze, and solve ambiguous problems with high attention to detail
• Experience with agile and working closely with designers and engineers to drive feature definition and implementation
• Excellent collaboration skills that enable you to earn trust at all levels. 
• Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

Responsibilities

• Platform Management and Optimization: Ensure the HubSpot platform is fully leveraged to meet business needs. This includes managing user accounts, workflows, pipelines, and custom fields, and ensuring data integrity.
• Integration and Automation: Integrate HubSpot with other systems and tools such as Salesforce, WordPress, social media platforms, and more. Create and manage automation workflows to improve efficiency across departments.
• Data Analysis and Reporting: Develop and maintain reports and dashboards within HubSpot to track KPIs across marketing, sales, and customer service. Use data to inform strategic decisions and optimize processes.
• Training and Support: Provide training and support to HubSpot users within the organization. Develop documentation, guidelines, and best practices for users.
• Strategy and Innovation: Work closely with leadership to develop and implement strategies that leverage HubSpot capabilities. Stay updated on HubSpot features and industry trends to recommend improvements and innovations.

Nerdy Leadership Principles

Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot

Benefits:

• Competitive USD salary.
• Remote position
• Free Learning Membership for you and your household (1-1 tutoring hours, unlimited use of on-demand services, and access to our online classes).
• A once-in-a-lifetime opportunity to help transform how the world learns!
• A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture.