Full-Time
Assistant Shop Manager
Updated on 9/3/2026
Rituals
5,001-10,000 employees
Luxury home and body products retailer
No salary listed
Santa Agnès de Malanyanes, Spain
In Person
 Retail (1) |
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- At least 2 years of experience as an Assistant Store Manager in the retail sector.
- Leadership and people-management skills, including communication, coaching, connection, and inspiration.
- Experience motivating and developing teams.
- Ability to make decisions and solve problems.
- An energetic personality that inspires customers.
- Ability to act as a brand ambassador and connect with customers and colleagues.
- A service-oriented mindset that prioritizes the customer.
- Drive store performance by ensuring excellent customer service, effective teamwork, and effective daily operations.
- Train team members and help them reach their full potential.
- Support the Shop Manager in creating a culture of trust based on positive and constructive feedback.
- Help search for, hire, and retain a diverse and talented store team.
- Cover the Shop Manager's needs and take the lead when necessary.
- Guide the team, in collaboration with the Shop Manager, toward achieving store customer-satisfaction and sales objectives.
Rituals is a Dutch lifestyle brand that sells luxury body care, skincare, home fragrances, and related wellness products inspired by ancient traditions. Its products use natural-origin ingredients and are organized into themed collections drawn from practices like Ayurveda and Japanese Hanami. The company sells through stores, e-commerce, and partnerships with department stores, hotels, airlines, and spas, complemented by a membership program and product refills to drive repeat purchases, with in-store experiences like tea and hand massages. Its goal is to make everyday routines mindful while growing globally and pursuing social and environmental goals, including B Corp certification and a plan for 90% natural origin ingredients and refillable packaging by 2025.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Amsterdam, Netherlands
Founded
2000
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Simplify's Take
What believers are saying
- 2025 net revenue reached €2.43 billion, up 16%, with €545 million EBITDA.
- July 2026 launched €40 million renovation of 1,500 boutiques across 30 countries.
- 2026 expansion targets Asia, travel retail, and continued Mind Oasis rollout.
What critics are saying
- April 2026 data breach exposed member identities, boosting phishing and trust erosion.
- Rituals faces an ADA website class action in U.S. federal court.
- Copycat fights against Aldi and The Body Shop distract management and threaten premium distinctiveness.
What makes Rituals unique
- Rituals combines premium body care, home fragrance, and wellness experiences across channels.
- Its refillable products and Mind Oasis format deepen loyalty beyond ordinary beauty purchases.
- A 41 million-member loyalty database powers personalization across 1,500 boutiques and ecommerce.
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Benefits
Health Insurance
Gym Membership
Wellness Program
Commuter Benefits
Flexible Work Hours