Ticket Operations Associate I
Posted on 1/18/2023
INACTIVE
Gametime

201-500 employees

Last-minute event ticket platform
Company Overview
Gametime’s mission is to bring people together by building life-long memories of great live experiences. The company revels in life’s impromptu moments, so they developed a ticket marketplace that makes it faster and easier to get to your favorite events at a moment’s notice.
Consumer Software
B2C

Company Stage

N/A

Total Funding

$76.4M

Founded

2013

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

16%

1 year growth

65%

2 year growth

147%
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
iOS/Swift
Android Development
Excel/Numbers/Sheets
CategoriesNew
Software Engineering
Requirements
  • Ninja like skills on the internet, ability to leap to multiple sites and tasks with lightning speed
  • The flexibility of a professional athlete... when it comes to your availability to work that is. Our earliest shift starts at 7:00 AM PST and our latest shift goes until 9:00 PM PST
  • Confident and amazing speaking and writing skills
  • You're attentive and a problem solver
  • You can make quick decisions in stressful environments
  • Literate in Excel or another data management tool preferred, but not required
  • Experience with ticketing as a customer (sports, concerts, etc)
  • Knowledge of the sports industry (NBA, MLB, NFL, NHL, MLS, NCAA, etc)
  • Knowledge and experience with iOS and Android products, platforms and devices
Responsibilities
  • Efficiently and proactively handling orders with sellers via phone and email
  • Responsible for maintaining certain margins on order sourcing
  • Respond quickly to orders and communications requiring attention
  • Provide above and beyond - WOW - GT experience, while helping customers with their purchasing needs
  • Be a passionate product expert and be able to answer and take ownership of any and all questions that come your way
  • Build loyalty among sellers to both fall in love and stay in love with Gametime