Ticket Operations Associate I
Posted on 1/18/2023
INACTIVE
Last-minute event ticket platform
Company Overview
Gametime’s mission is to bring people together by building life-long memories of great live experiences. The company revels in life’s impromptu moments, so they developed a ticket marketplace that makes it faster and easier to get to your favorite events at a moment’s notice.
Consumer Software
B2C
Company Stage
N/A
Total Funding
$76.4M
Founded
2013
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 16%1 year growth
↑ 65%2 year growth
↑ 147%Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
iOS/Swift
Android Development
Excel/Numbers/Sheets
CategoriesNew
Software Engineering
Requirements
- Ninja like skills on the internet, ability to leap to multiple sites and tasks with lightning speed
- The flexibility of a professional athlete... when it comes to your availability to work that is. Our earliest shift starts at 7:00 AM PST and our latest shift goes until 9:00 PM PST
- Confident and amazing speaking and writing skills
- You're attentive and a problem solver
- You can make quick decisions in stressful environments
- Literate in Excel or another data management tool preferred, but not required
- Experience with ticketing as a customer (sports, concerts, etc)
- Knowledge of the sports industry (NBA, MLB, NFL, NHL, MLS, NCAA, etc)
- Knowledge and experience with iOS and Android products, platforms and devices
Responsibilities
- Efficiently and proactively handling orders with sellers via phone and email
- Responsible for maintaining certain margins on order sourcing
- Respond quickly to orders and communications requiring attention
- Provide above and beyond - WOW - GT experience, while helping customers with their purchasing needs
- Be a passionate product expert and be able to answer and take ownership of any and all questions that come your way
- Build loyalty among sellers to both fall in love and stay in love with Gametime