Full-Time
Automotive Service Advisor
Murgado Automotive Group
Automotive dealerships and service centers
Compensation Overview
$80k - $160k/yr
Barrington, IL, USA
In Person
Category
 Retail (1) |
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Requirements
- Previous experience as an Automotive Service Advisor or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Knowledge of automotive service and repair procedures.
- Ability to thrive in a fast-paced environment and work effectively under pressure.
- Proficiency in computer systems and automotive service software.
Responsibilities
- Greet customers and provide a warm welcome to the service department.
- Listen to customer concerns and accurately diagnose automotive issues.
- Provide detailed explanations of recommended services and repairs.
- Coordinate service appointments and communicate with customers throughout the service process.
- Generate service estimates and obtain necessary approvals from customers.
- Maintain accurate records of service transactions and customer interactions.
- Ensure customer satisfaction by delivering high-quality service in a timely manner.
Murgado Automotive Group is an automotive retail group operating franchised dealerships and related service businesses. Its dealerships sell new and pre-owned vehicles while providing financing, parts, maintenance, and repair. The group represents multiple vehicle brands in regional markets across the United States. The group participates in automotive retail rather than manufacturing, with customer relationships extending beyond vehicle sales through trade-ins, financing, parts, scheduled maintenance, warranty work, repair, and dealership service operations.
Company Size
N/A
Company Stage
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Total Funding
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Headquarters
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Founded
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