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Integration Support Specialist
Confirmed live in the last 24 hours
Lehi, UT, USA
Experience Level
Desired Skills
  • 1 year prior experience setting up software or following technical operating procedures
  • Experience using API's and SFTP's
  • Demonstrated over-achievement managing a large work queue
  • Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization
  • You will also need to be the type of person who:
  • Constantly invents new and better ways to get things done
  • Is accountable to others. Your projects will be part of a larger client engagement
  • Earns the trust of your colleagues by always keeping your commitments
  • Keep your key stakeholders informed on the progress being made in setting up integrations
  • Focuses on results. What you do has a clear purpose and you are not satisfied until you achieve your planned outcomes
  • You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage
  • Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium
  • You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer
  • You will maintain high quality troubleshooting documentation of the integrations that we support
  • You will be an expert in Podium's public APIs and SFTP experience
  • Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process

1,001-5,000 employees

Customer communication platform
Company Overview
Podium believes convenience wins. Podium has built a multi-product platform that’s modernizing the way local business gets done.
  • Open and transparent culture
  • Remote first work setting for Engineering & Product
  • Great opportunities for career growth
  • 401(k) with a competitive matching contribution plan
  • Unlimited vacation (yes, we want you to have a work-life balance)
  • Great medical, dental, vision benefits
  • Lots of Swag
Company Core Values
  • Be a founder
  • Murder drama
  • Enjoy the ride