Vice President

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Vice President of Program Management and Strategic Projects within our Security Services division to be part of making that happen.  

As the Vice President of PM and Strategic Programs you will play a pivotal role in shaping and driving the strategic direction of our service offerings. Reporting directly to the SVP Security Services, you will be responsible for the development, execution, and management of critical programs that align with our strategic goals and enhance our cybersecurity posture as well as guiding the S2 programs in coordination with the Product and Engineering organizations. Your leadership will ensure that our projects and initiatives meet the highest standards of excellence, innovation, and effectiveness. Your collaboration with other service leaders and product teams will coordinate taking new offerings to market aimed at growth in net annual recurring revenue and establishing beachheads in new markets  

Your responsibilities will generally be:

Strategic:

• Lead the strategic planning and execution of key service programs that contribute to the company’s mission and growth objectives 
• Work closely with the SVP Security Services to identify, implement, and measure opportunities for service innovation and operational excellence (to potentially include Lean Six Sigma) enhancements in our MDR, MR, MA, IR, Tech Support, and other offerings. 
• Work closely with senior leadership to drive strategic decisions and manage the financial success of the service delivery strategy and business plan. 
• Develop and maintain a comprehensive understanding of the cybersecurity landscape, including emerging threats and trends, to inform strategic business and operational decisions. 
• Own the strategy and drive the requirements for productization of S2 related capabilities such as Concierge Tiering, Threat Hunting, but also the definition of the service and operational models. 

Operational:

• Own, enhance, and operate the Security Services analytics and metrics program 
• Coordinate cross-functional teams such as Product, Finance, Marketing, IT, and Legal across the company to ensure the successful delivery of defined service objectives. 
• Engage with key customers and partners to gather feedback and insights that drive continuous improvement in our Security Services. 
• Oversee the management of program budgets, ensuring resources are allocated effectively to achieve strategic goals. 
• Partner with Product leadership to ensure the successful launch of new products and features 
• Oversee the Security Service Training, Technical Leads, and Business Operations functions 
• Monitor and report on the progress of strategic programs to senior leadership, providing insights and recommendations to guide future direction. 
• Foster a culture of excellence, innovation, and accountability within the team and across the organization.  

We’re looking for someone with these qualifications:

• A minimum of 10 years of experience in strategic program management, preferably in the cybersecurity or related IT sectors. 
• Proven track record of leading large, global-scale, strategic initiatives to successful completion. 
• Strong leadership skills, with the ability to inspire and mobilize diverse teams towards a common goal. 
• Excellent analytical, strategic thinking, and problem-solving abilities. 
• Deep understanding of the cybersecurity industry, including cyber services, threat landscapes, and regulatory requirements. 
• Exceptional communication and interpersonal skills, capable of engaging effectively with all levels of the organization and external stakeholders. 
• Operational excellence or Lean Six Sigma experience and certification is preferred. 
• Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field; MBA or relevant advanced degree is preferred. 

Don’t meet all the requirements? That’s okay! We still want you to apply. We have many opportunities, and we are always looking for top talent.  

About Arctic Wolf:

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named among the list of Top Workplaces in USA, Minnesota (2021-2024), and Texas (2023-2024), Best Places to Work San Antonio (2023, 2024) and Minneapolis/St. Paul (2022-2024), Great Place to Work - Canada (2021-2024), and on the list of Best Workplaces in Technology (2024) in Canada. As well as on Fortune’s Best Place to Work for Millennials (2023) and Top Technology Workplace (2023) lists.

Our Values 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. 

All wolves receive compelling compensation and benefits packages, including: 

• Equity for all employees
• Flexible time off, paid volunteer days, and paid parental leave
• 401k & RRSP matching program
• Enhanced maternity leave and fertility support services
• Robust Employee Assistance Program (EAP) for mental health services
• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected]. 

Security Requirements 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position. 
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.